Topic Overview

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This topic provides phone numbers and web addresses by province for:

• Child abuse, elder abuse, and domestic violence resources.
• Sexual assault (rape).
• Suicide prevention.
• Mental health information.
• Drug and alcohol use problems.
• Other health information.

Your local provincial health information line provides confidential help with:

• Answering your health questions.
• Assessing your symptoms.
• Finding crisis support.
• Finding information about resources in your community.

Many of the resources below have toll-free phone numbers and provide help 24 hours a day, 7 days a week in multiple languages. In an emergency, call 911.

Canada-wide resources

• Visit the Canadian Association for Suicide Prevention's webpage at http://suicideprevention.ca/need-help to find a suicide prevention crisis centre phone number or website in your province.
• Kids and teens can visit http://org.kidshelpphone.ca or call 1-800-668-6868.
• 211 is a free service that provides referrals for community, government, and social services. Dial 211 or visit the 211 webpage at http://211.ca for more information and availability.

Alberta

• Provincial Health Information Line. Health Link. Visit www.albertahealthservices.ca/assets/healthinfo/link/index.html or call 811.
• Alberta Human Services: Find Supports and Services. Visit one of the websites below or visit www.humanservices.alberta.ca/abuse-bullying/15666.html or call one of the numbers.
  • Family Violence Info Line. Chat online at www.humanservices.alberta.ca/abuse-bullying/15666.html or call 310-1818.
  • Child Abuse Hotline. Visit www.humanservices.alberta.ca/abuse-bullying/14841.html or call 1-800-387-5437.
  • Bullying: Get Help. Chat online at www.humanservices.alberta.ca/abuse-bullying/bullying-get-help.html or call 1-888-456-2323.
• Alberta Elder Abuse Awareness Council. Visit www.albertaelderabuse.ca or call 310-1818.
• Sexual Assault Services in Alberta. Visit https://aasas.ca/get-help for more information.
• Mental Health Helpline. Call 1-877-303-2642.
• Addiction Services Helpline. Call 1-866-332-2322.

British Columbia

• Provincial Health Information Line. HealthLinkBC. Visit www.healthlinkbc.ca or call 811.
• VictimLinkBC. Visit http://www2.gov.bc.ca/gov/content/justice/criminal-justice/victims-of-crime/victimlinkbc or call 1-800-563-0808.
• Child Abuse Prevention Website: Helpline. Visit www.safekidsbc.ca/helpline.htm or call 310-1234.
• BC Mental Health and Substance Use Services. Visit www.bcmhsus.ca or call 310-6789.
• Crisis Intervention and Suicide Prevention Centre of British Columbia. Visit http://crisiscentre.bc.ca or call 1-800-784-2433 (1-800-SUICIDE).
• Here to Help. Visit www.heretohelp.bc.ca for more information.
• Kids Help Phone. Visit www.kidshelpphone.ca or call 1-800-668-6868.

New Brunswick

• Provincial Health Information Line. Tele-Care: Visit www2.gnb.ca/content/gnb/en/departments/health/Tele-Care.html or call 811.
• Emergency Social Services. Visit http://www2.gnb.ca/content/gnb/en/departments/social_development/about_us/emergency_socialservices.html to find the number for the office nearest you or call 1-800-442-9799.
• Adult Protection. Visit http://www2.gnb.ca/content/gnb/en/services/services_renderer.9335.Adult_Protection.html for more information.
• Fredericton Sexual Assault Centre. Visit http://fsacc.ca/en or call (506) 454-0437.
• Suicide Prevention CHIMO Helpline. Visit http://www2.gnb.ca/content/gnb/en/departments/health/Suicide_Prevention.html or call 1-800-667-5005.

Ontario

• Provincial Health Information Line. Telehealth Ontario: Visit www.ontario.ca/page/get-medical-advice-telehealth-ontario or call 1-866-797-0000.
• Assaulted Women's Helpline. Visit www.awhl.org or call 1-866-863-0511.
• Elder Abuse Ontario. Visit www.elderabuseontario.com or call 1-866-299-1011.
• Distress and Crisis Ontario: Member Centres. Visit www.dcontario.org/centres.html to find the phone number for a crisis line in your calling area.
• Drug and Alcohol Helpline. Call 1-800-565-8603.
• Mental Health Helpline. Call 1-866-531-2600.

Quebec

• Provincial Health Information Line. Info-Sante. Visit www.santemonteregie.qc.ca/portail/services/info-sante.en.html or call 811.
• Domestic Violence. Go to http://domesticviolence.gouv.qc.ca for more information.
• La Ligne Aide Abus Aînés (Elder Mistreatment Helpline). Visit www.aideabusaines.ca/en or call 1-888-489-2287.
• Batshaw Youth and Family Centres Foundation. Call Youth Protection Services at (514) 935-6196 or visit www.batshaw.qc.ca/en/need-help/report for more information.
• Drugs: Help and Referral. Visit www.drogue-aidereference.qc.ca/www/index.php or call 1-800-265-2626.
• Preventing Suicide. Visit http://sante.gouv.qc.ca/en/conseils-et-prevention/prevenir-le-suicide or call 1-866-277-3553.
• Mental Health. Visit http://sante.gouv.qc.ca/en/problemes-de-sante/sante-mentale to learn more.

Saskatchewan

• Provincial Health Information Line. HealthLine. Visit www.saskatchewan.ca/residents/health/accessing-health-care-services/healthline or call 811.
• Victims of Crime and Abuse. Go to www.saskatchewan.ca/residents/justice-crime-and-the-law/victims-of-crime-and-abuse for a list of community-based organizations and their contact information.
• Child Abuse and Neglect. Go to www.saskatchewan.ca/residents/justice-crime-and-the-law/child-protection/child-abuse-and-neglect for a list of local child protection offices and their contact information.
• Age Friendly Saskatchewan Senior Neglect and Abuse Awareness. Go to www.agefriendlysk.ca/index.php?page=senior-abuse to learn more.
• Mental Health and Addiction Services. Go to www.saskatchewan.ca/residents/health/accessing-health-care-services/mental-health-and-addictions-support-services for a list of local mental health and addictions services.

Yukon

• Territorial Health Information Line. HealthLine: Visit www.hss.gov.yk.ca/811.php or call 811. If you are calling from a satellite phone, you can dial (604) 215-4700 to reach the Health Services Representative at HealthLink BC.
• Family and Children's Services. Visit www.hss.gov.yk.ca/family_children.php or call 1-800-661-0408, ext. 3002.
• VictimLink. Visit the Department of Justice "Need Help? Phone Directory" at www.justice.gov.yk.ca/prog/cor/vs/phonedir.html or call 1-800-563-0808.
• Abuse of Older Adults. Visit www.hss.gov.yk.ca/seniorabuse.php or call 1-800-661-0408, ext. 3946.
• Alcohol and Drug Services. Call 1-866-456-3838.

Other provinces and territories

Check your local phone book or provincial or territorial website.