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If you have symptoms

If you’re having a medical emergency, call 911 right away.

MyHealth.Alberta.ca can’t answer questions about symptoms or give medical advice. For health advice and information, call Health Link at 811 to speak to a registered nurse, 24 hours a day, 7 days a week.​

If you have questions

Go to our Frequently Asked Questions page for answers to common questions, such as how to:

• get your medical records
• contact the Alberta Health Care Insurance Plan
• find health information on MyHealth.Alberta.ca
• get information about COVID-19 and COVID-19 vaccines​
  

If you need support for MyHealth Records

Call the toll-free support line at 1-844-401-4016 and choose the option for the program you need.

• MyHealth Records
• Alberta.ca Account
• MyAHS Connect

MyHealth Records/My Personal Records support is available:

• Monday to Friday - 8:15 a.m. to 4:30 p.m. (except holidays)
• email: myhealthrecords@gov.ab.ca

Alberta.ca Account support is available:

• Monday to Friday - 8:15 a.m. to 4:30 p.m. (except holidays)
• email: alberta-ca.account@gov.ab.ca

MyAHS Connect support is available:

• Monday to Friday - 8:15 a.m. to 4:30 p.m. (except holidays)
• email: MyAHSConnect.Support@ahs.ca

If you have feedback about MyHealth.Alberta.ca

Your comments and ideas help us to improve our website. Please email your feedback to feedback@myhealth.alberta.ca.

Emails are answered Monday to Friday, except holidays. We do our best to reply within 2 business days.

Please don’t send personal information by email, such as your healthcare number or personal health details.​​