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General Information

Early Pregnancy Assessment Program at Grey Nuns Community Hospital

Supports, teaches, and treats women who are going through an early pregnancy loss.

Eligibility

For women who have a confirmed pregnancy loss at less than 20 weeks.

How to access this service

Healthcare providers should consult the Alberta Referral Directory for service referral information.

Wait

An estimated wait time will be provided at the time of appointment booking.

Accessibility

Wheel chair access available.

Parking stalls, ramps, and elevators

Service hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Address

1100 Youville Drive
Edmonton Alberta
T6L 5X8

Telephone

780-735-9712

Fax

780-735-7712

Website

Getting there

Public Transportation Available north of Millwoods Town Centre. Bus stops in front of Hospital on Youville Drive West.

Other services

Anesthesiology | 780-735-7000

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Anesthesiology

Offers anesthesia to people having surgery. People are assessed before their surgery in the Pre-Admission Clinic. People with health problems may require an anesthetic consult and a consult with an internal medicine specialist.

Explains to patient the various options for anesthesia and pain management post surgery.

Telephone

780-735-7000

Service Hours

Sunday: 8:00 am - 4:00 pm.
Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.
Saturday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor referral is needed.

Service hours

Available 24 a day, 7 days a week.
View more information...

Angel Cradle Program

Service offers:

  • an anonymous safe haven and last resort option for parents who feel they cannot keep their newborn baby

After leaving a newborn baby:

  • a delayed alarm will be triggered after the child is placed in the cradle, to give the adult time to walk away
  • newborns receive a health assessment and a hospital social worker will contact Child and Family Services Authority (CFSA)
  • the baby will be placed in temporary care with Child and Family Services Authority (CFSA)
  • Child and Family Services Authority (CFSA) will make all attempts to identify and locate the parents - they are obligated to do so according to the law
  • the hospital or police will not try to locate the infant's parents as long as the child is not harmed in any way (leaving a baby is not a criminal offence unless the baby is injured)

The program supports the rights of children to know their parental history, and this program is a preventative measure that gives the child a chance to know its history and be reunited if the parent(s) comes forward later. Parents are encouraged to leave health and medical information about the mother, father, and baby.

Telephone

N/A

Eligibility

Service targeted to:

  • parents with newborn infants
  • who feel they have no other options

Asthma Education | 780-735-7171

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Asthma Education

Services offered include:

  • pulmonary Function or "breathing" tests
  • arterial Blood Gases
  • 6 minute wak tests
  • education about respiratory medications.
  • education about asthma, it's triggers, action plans,etc.
  • education about COPD, coping mechanisms, etc
  • education about other lung diseases.
  • smoking, vaping and cannabis education and reduction/cessation counselling

Telephone

780-735-7171

Service Hours

Monday: 8:00 am - 3:30 pm.
Tuesday: 8:00 am - 3:30 pm.
Wednesday: 8:00 am - 3:30 pm.
Thursday: 8:00 am - 3:30 pm.
Friday: 8:00 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Translation services available

Referral Needed

Physician referral required for diagnostic tests.

Patients can self refer for any education without a physician referral.

Wait times

Appointments can usually be scheduled within a few days.

Asthma Pediatric Clinic | 780-735-7346

Wait Times

Yes

Multiple Languages

Yes
View more information...

Asthma Pediatric Clinic

Service accepts patients referred for assessment of asthma or suspected asthma. Patients are followed regularly until clinically stable on an action plan, and then only intermittently. Clinical services include consultation, diagnosis / assessment, therapeutic intervention, follow-up, medical education, patient / family education and research.

Telephone

780-735-7346

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

0 - 18 years of age

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Open weekdays.

Referral Needed

Yes
View more information...

Blood Gas Analysis/Co-oximetry

Offers arterial blood gas tests and assessments.

Telephone

780-735-7171

Referral Needed

You need to be referred by a doctor or have a Community Care Oxygen Requisition (CCR).

Breastfeeding Clinic | 780-735-7346, 780-735-9960 (Secondary)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Breastfeeding Clinic

Offers care for mothers and babies who are having breastfeeding issues due to:

  • latching
  • baby with poor weight gain
  • premature babies
  • mothers and/or babies with special needs
  • mother has nipple and/or breast pain
  • milk supply concerns
  • mother on medicine while breastfeeding

Mothers and babies are seen by a nurse-lactation consultant at each visit. Care may include:

  • assessment of breastfeeding concerns
  • examination of mother and baby
  • review of normal baby feeding and behavior patterns
  • treatment recommendations

Letters may be sent to doctor and local health units to ensure continuity of care

Follow-up appointments are made as needed.

Telephone

780-735-7346, 780-735-9960 (Secondary)

Service Hours

Monday: 8:30 am - 4:30 pm.
Tuesday: 8:30 am - 4:30 pm.
Wednesday: 8:30 am - 4:30 pm.
Thursday: 8:30 am - 4:30 pm.
Friday: 8:30 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Mothers and babies experiencing breastfeeding challenges.

Wait times

Please contact the clinic directly, restriction in place due to Covid 19.

Bronchoscopy | 780-735-7116

Service hours

Monday-Friday 7:30am - 5:00pm

View more information...

Bronchoscopy

A procedure that looks directly at the airways into the lungs.

Telephone

780-735-7116

Cafeteria Services | 780-735-7000

View more information...

Cafeteria Services

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.

**Please note hours of operation may vary from site to site.

Telephone

780-735-7000

Service Hours

Sunday: 7:00 am - 9:00 pm.
Monday: 7:00 am - 9:00 pm.
Tuesday: 7:00 am - 9:00 pm.
Wednesday: 7:00 am - 9:00 pm.
Thursday: 7:00 am - 9:00 pm.
Friday: 7:00 am - 9:00 pm.
Saturday: 7:00 am - 9:00 pm.

Fees

Food is available for purchase.

Cardiac Rehabilitation | 780-735-7738

Service hours

Closed statutory holidays.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Cardiac Rehabilitation

Offers education to clients and their families about heart disease and how people can manage it in their daily lives. Services include a hospital-based monitored exercise program for clients living in the community.

Telephone

780-735-7738

Service Hours

Monday: 7:45 am - 3:45 pm.
Tuesday: 7:45 am - 3:45 pm.
Wednesday: 7:45 am - 3:45 pm.
Thursday: 7:45 am - 3:45 pm.
Friday: 7:45 am - 3:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

You must be referred in to this program.

Community Audiology Services | 780-735-3489 (Appointments), 780-735-7161

Service hours

Operating hours and service availability may be impacted due to the COVID-19 situation. Please call for information on service hours.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Audiology Services

Services include:

  • standard hearing assessment and follow-up for anyone 6 months and older
  • follow-up recommendations and management of hearing loss

Clinic doesn't offer hearing aid services. These services are accessed privately.

Telephone

780-735-3489 (Appointments), 780-735-7161

Service Hours

Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligibility includes:

  • Ages 3 years old and older

Wait times

An estimated wait time will be provided at the time of appointment booking.

Community Diabetes Team and Regional Diabetes Service Access | 780-401-2665 (BOOK) (Central Access)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Community Diabetes Team and Regional Diabetes Service Access

Patient services include:

Healthcare provider services include:

Community services include:

Service offerings may differ depending on location. Please call the specific location for details.

Telephone

780-401-2665 (BOOK) (Central Access)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Computed Tomography | 780-735-7452

Service hours

On-call after hours.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Computed Tomography

Computed tomography, also known as "CT Scan" or "CAT Scan", is when pictures of the body are taken using radiation and computer-enhanced imaging.

Telephone

780-735-7452

Service Hours

Sunday: 7:30 am - 10:15 pm.
Monday: 7:30 am - 10:15 pm.
Tuesday: 7:30 am - 10:15 pm.
Wednesday: 7:30 am - 10:15 pm.
Thursday: 7:30 am - 10:15 pm.
Friday: 7:30 am - 10:15 pm.
Saturday: 7:30 am - 10:15 pm.

Service language options

Languages other than English in which this service may be delivered.

A language line is available, but requests need to be made before tests are scheduled.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Coronary Care Unit | 780-735-7026

Service hours

Open weekdays

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Coronary Care Unit

Offers ECG (electrocardiogram) tests and Holter testing to assess heart rhythms and electrical activity in the heart.

Telephone

780-735-7026

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

You need to be referred by a doctor. The referral must include client medical history with information about the suspected heart problem.

Referral Needed

Yes
View more information...

Critical Care/Intensive Care Services

Offers close monitoring, assessment, and care for inpatients who are very sick. May provide intubation and ventilation (treatments to help people breathe) and give life-supporting medicine.

Telephone

780-735-7026

Referral Needed

A doctor’s referral is required.

Day Surgery Services | 780-735-7400

Service hours

Open weekdays.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Day Surgery Services

Provides pre-and post-operative care for patients having minor surgeries, including:

  • ears, nose, and throat (ENT)
    • myringotomy (surgery to relieve pressure in the ear)
    • adenoidectomy (to take out the adenoids)
  • general surgery
    • cholecystectomies (to take out the gallbladder)
    • hernia repairs
    • breast lumpectomies
    • laproscopic appendectomy (removal of appendix)
  • minor gynecology surgeries
    • dilation and curetage (D&C)
    • hysterocscopy (endoscopic examination of the uterus)
    • Bartholin's cyst removal
    • fibroidectomies/ myomectomies (removal of uterine fibroids)
    • insertion and removal of Intrauterine Devices
  • orthopedic (muscle and bone) procedures
    • knee surgery ( arthroscopies, ACL and MCL repairs)
    • shoulder surgery (arthroscopies, repairs)
    • foot surgery
  • vascular access
  • dental rehabilitation (cleaning, extractions, fillings)
  • plastic surgery
    • hand trauma repairs
    • breast reductions

People having day surgery are expected to be able to leave the hospital the same day as the surgery.

Telephone

780-735-7400

Service Hours

Monday: 6:00 am - 8:00 pm.
Tuesday: 6:00 am - 8:00 pm.
Wednesday: 6:00 am - 8:00 pm.
Thursday: 6:00 am - 8:00 pm.
Friday: 6:00 am - 8:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor's referral is needed.

Wait times

Waiting period is dependent on individual surgeons' wait list.

Fees

Fees may be charged for specific pieces of equipment, e.g. slings, crutches, etc.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Ear Nose and Throat Surgery - Inpatient

Provides ear, nose, and throat surgeries, including

  • nasal surgery including removal of cancerous tumors and related reconstruction
  • ear surgery
  • cochlear implants

Telephone

780-735-7400

Service Hours

Monday: 6:00 am - 8:00 pm.
Tuesday: 6:00 am - 8:00 pm.
Wednesday: 6:00 am - 8:00 pm.
Thursday: 6:00 am - 8:00 pm.
Friday: 6:00 am - 8:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Professional referral required.

Wait times

Waiting period is dependent on individual surgeons' wait list.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Early Hearing Detection and Intervention (EHDI) Program

Alberta's Early Hearing Detection and Intervention (EHDI) Program is a provincial screening program that identifies permanent hearing loss as early as possible in a baby's life. This ensures that babies and families receive timely follow-up and support sooner to optimize developmental outcomes.

Services include:

  • Screening babies for hearing loss by 1 month of age
  • Diagnosing permanent hearing loss by 3 months of age
  • Ensuring access to intervention by 6 months of age

For more information, visit our website

Telephone

780-735-7346

Service language options

Languages other than English in which this service may be delivered.

Eligibility

All babies born in Alberta, or born to parents living in Alberta are eligible for screening within 90 days of birth. But it's best for babies to be screened within 30 days of birth.

Additional eligibility requirements exist based on the baby's age and health status. Infants born with bilateral aural atresia or presenting with meningitis are not eligible for screening. These infants are referred directly to audiology services, by the EHDI Hearing Screener for a diagnostic Auditory Brainstem Response (ABR) assessment.

Wait times

Appointments booked upon request.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Early Pregnancy Assessment Program

Provides:

  • medical care and surgery (if needed) for women going through an early pregnancy loss
  • support, teaching and follow-up as needed

Telephone

780-735-9712

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

For women who have a confirmed pregnancy loss at less than 20 weeks.

Wait times

An estimated wait time will be provided at the time of appointment booking.

ECG Diagnostics Services | 780-735-7304

Service hours

Closed statutory holidays.

Multiple Languages

Yes
View more information...

ECG Diagnostics Services

Offers ECG (electrocardiogram) tests to assess heart rhythms and electrical activity in the heart.

Telephone

780-735-7304

Service Hours

Monday: 7:00 am - 3:15 pm.
Tuesday: 7:00 am - 3:15 pm.
Wednesday: 7:00 am - 3:15 pm.
Thursday: 7:00 am - 3:15 pm.
Friday: 7:00 am - 3:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Echocardiography | 780-735-7000

Wait Times

Yes

Multiple Languages

Yes
View more information...

Echocardiography

Echocardiography uses ultrasound to study the structure and function of the heart, including blood flow through the heart and its valves.

Telephone

780-735-7000

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Electroencephalogram | 780-735-2768 (referral)

Service hours

It is closed weekends and Statutory holidays.

Referral Needed

Yes
View more information...

Electroencephalogram

EEG - The EEG is used in the evaluation of brain disorders. It also is used to evaluate people who are having problems associated with brain function.

Telephone

780-735-2768 (referral)

Service Hours

Monday: 7:00 am - 3:00 pm.
Tuesday: 7:00 am - 3:00 pm.
Wednesday: 7:00 am - 3:00 pm.
Thursday: 7:00 am - 3:00 pm.
Friday: 7:00 am - 3:00 pm.

Referral Needed

You need to be referred by a doctor.

Emergency Services | 780-735-7120

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Emergency Services

If you have an emergency, call 911.

Emergency departments:

  • take care of people that are very sick or injured on a priority basis. This means the sickest people are seen first. If you go to an emergency department for care that isn't urgent, you will not likely be seen right away.
  • provide medical care, which includes assessment and treatment
  • stabilize people and get them ready to transport to a higher level of care facility (if needed)
  • provide follow-up care including referrals to a family doctor or specialist (if needed)

Emergency Department wait times are now available for Calgary, Edmonton, Lethbridge, Medicine Hat and Red Deer.

Get the right care when you need it, to learn more visit Know Your Options

This service may be impacted by the COVID pandemic. View the Hours of Operations to see if the location has been impacted. Visit https://ahs.ca/covid for up-to-date information.

Telephone

780-735-7120

Service language options

Languages other than English in which this service may be delivered.

Wait times

We can’t predict how long you will need to wait in the emergency department. Patients are assessed (triaged) using a standard scoring system called the Canadian Triage and Acuity Scale (CTAS) to see how urgent their health needs are.

Endoscopy | 780-735-7116

Service hours

Open weekdays. 24 hours Evenings, weekends and STATS

Multiple Languages

Yes
View more information...

Endoscopy

This services provides inpatient and outpatient endoscopy procedures including:

  • gastroscopy - examination of the esophagus, stomach and duodenum
  • colonoscopy - examination of the large bowel
  • sigmoidoscopy - examination of the lower portion of the large bowel
  • ERCP - examination of the bile ducts and the pancreatic ducts
  • Bronchoscopy -examination of the airways for diagnostic and therapeutic purposes
  • Medical Pleuroscopy

Telephone

780-735-7116

Service Hours

Monday: 7:30 am - 5:15 pm.
Tuesday: 7:30 am - 5:15 pm.
Wednesday: 7:30 am - 5:15 pm.
Thursday: 7:30 am - 5:15 pm.
Friday: 7:30 am - 5:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Enhanced Recovery After Surgery

The Enhanced Recovery After Surgery (ERAS) service works to implement standardized patient care pathways related to nutrition intake and mobility after surgery, pain and nausea control, and fluid intake management. We engage patients and make them part of the team by involving them in preparation for their surgery and post-operative recovery. By helping patients stay strong, we can improve outcomes, reduce complications and create a better patient experience.

Before surgery:

  • patients are taught to minimize time without fluids or food
  • patients are taught about what to expect after surgey and health activities to practice that will help them recover
  • medications for pain, nausea, infection, and blood clot prevention are given based on best practice evidence

During surgery:

  • management of pain, nausea and fluids is provided
  • techniques are applied to reduce surgical stress response (minimally invasive surgery, employ blocks or freezing to prevent pain signals from setting off fight or flight /stress response)

After surgery:

  • evidence promotes less use of or early removal of lines, drains, tubes and urinary catheter removal
  • better outcomes through drinking, eating, gum chewing, moving and walking
  • improved pain, nausea and surgical complication rate

For more information, visit the Enhanced Recovery After Surgery (ERAS) website.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor or surgeon will refer.

Evoked Potential | 780-735-2768, 780-930-5768 (Central booking)

Service hours

It is closed on weekends and statutory holidays. The tests are done on Wednesdays, Thursdays and Fridays.

Referral Needed

Yes

Wait Times

Yes
View more information...

Evoked Potential

Services provides outpatient testing to assess problems with nerve conduction (such as seen in diseases such as multiple sclerosis).

Telephone

780-735-2768, 780-930-5768 (Central booking)

Service Hours

Monday: 7:00 am - 3:00 pm.
Tuesday: 7:00 am - 3:00 pm.
Wednesday: 7:00 am - 3:00 pm.
Thursday: 7:00 am - 3:00 pm.
Friday: 7:00 am - 3:00 pm.

Referral Needed

Tests are completed on an outpatient basis and are booked by the MD's office through central booking.

Wait times

2 Weeks

Wait times may vary.

Fluoroscopy | 780-735-7142

Wait Times

Yes

Multiple Languages

Yes
View more information...

Fluoroscopy

Fluoroscopy is a real time x-ray like a video, which is used by physicians and staff to assist imaging throughout the body during exams.

Telephone

780-735-7142

Service Hours

Monday: 7:45 am - 4:00 pm.
Tuesday: 7:45 am - 4:00 pm.
Wednesday: 7:45 am - 4:00 pm.
Thursday: 7:45 am - 4:00 pm.
Friday: 7:45 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Service available, but must be arranged ahead of time

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Telephone

780-735-7141

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Open weekdays for Day Surgery and open 24/7 for inpatient surgery.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

General Surgery - Inpatient and Day Surgery

Day surgeries provided:

  • appendectomy
  • cholecystectomy
  • hernia repairs

Inpatient surgeries provided:

  • bowel (including laproscopic bowel surgery)
  • breast
  • gallbladder
  • hemorrhoids
  • hernia
  • thyroid
  • HIPEC - heated intraperitoneal chemotherapy

Telephone

780-735-7400

Service language options

Languages other than English in which this service may be delivered.

Can be arranged with prior notice.

Referral Needed

A doctor’s referral is needed.

Wait times

Waiting period is dependent on individual surgeons' wait list.

Geriatric Outpatient - Medicine | 780-401-2665 (BOOK) (Central Access), 780-735-7399 (Same day cancellation #)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Geriatric Outpatient - Medicine

This outpatient service provides in-depth assessment, diagnosis, and treatment recommendations to adults over 65.

Telephone

780-401-2665 (BOOK) (Central Access), 780-735-7399 (Same day cancellation #)

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service is targeted to:

  • adults over 65 with complex medical problems
  • frail older adults who need a full assessment and consultation with community health professionals (full assessment is not offered at the Northeast Community Health Centre)

Wait times

An estimated wait time will be provided at the time of appointment booking.

Gift Shop | 780-735-7527

Service hours

The Flower Shop is open Monday to Friday, 8:30 AM to 4:00 PM.

 

Closed on Christmas day, Boxing day and New Years day.

View more information...

Gift Shop

A gift shop available for clients, families, and staff. All proceeds from the sales are donated back to the hospital in support of patient care, comfort and education.

Call individual site to confirm their accepted forms of payment.

Telephone

780-735-7527

Service Hours

Sunday: 9:30 am - 5:00 pm.
Monday: 9:00 am - 8:00 pm.
Tuesday: 9:00 am - 8:00 pm.
Wednesday: 9:00 am - 8:00 pm.
Thursday: 9:00 am - 8:00 pm.
Friday: 9:00 am - 8:00 pm.
Saturday: 9:30 am - 5:00 pm.

Gynecology Inpatient | 780-735-7000

Service hours

Open weekdays for Day Surgery and open 24/7 for inpatient surgery.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Gynecology Inpatient

Provides surgery for women including bladder repairs, vaginal and abdominal hysterectomies (taking out the uterus).

Inpatient Surgery is offered for:

  • abdominal hysterectomies (removal of uterus)
  • bladder repairs
  • uterine embolizations

Telephone

780-735-7000

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

You need to be referred by your doctor or an Emergency Room doctor. Include test results with the referral.

Wait times

Waiting period is dependent on individual surgeons' wait list.

Multiple Languages

Yes
View more information...

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Telephone

780-735-7268

Service Hours

Monday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Fees

A basic fee of $25.00 is applied to all requests which includes up to 20 pages depending on record format i.e. paper, electronic or microfilm record. Each additional page costs from .25 to .50 cents per page. Additional costs may apply. Fees are applied in accordance with the Health Information Act.



Fee Reductions

If you are unable to pay the fee, please submit evidence of financial hardship.

Service hours

Closed on weekends and statutory holidays.

View more information...

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Telephone

780-735-7265

Service Hours

Monday: 7:00 am - 4:30 pm.
Tuesday: 7:00 am - 4:30 pm.
Wednesday: 7:00 am - 4:30 pm.
Thursday: 7:00 am - 4:30 pm.
Friday: 7:00 am - 4:30 pm.

Fees

There is a fee for copies of health records.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Heart Rhythm Device Clinic

Offers assessments and follow-up for people with implanted pacemakers and defibrilators to ensure appropriate device operation, and follow up.

Telephone

780-735-7739

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 7:00 am - 3:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 7:00 am - 3:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Holter Monitor | 780-735-7304

Service hours

Closed statutory holidays

Wait Times

Yes
View more information...

Holter Monitor

Offers portable heart rhythm monitors to help assess heart rhythms. Clients wear a portable monitor for about 24 hours while doing everyday activities. The monitor is then returned to the clinic and the heart rhythm is assessed.

Telephone

780-735-7304

Service Hours

Monday: 7:00 am - 3:00 pm.
Tuesday: 7:00 am - 3:00 pm.
Wednesday: 7:00 am - 3:00 pm.
Thursday: 7:00 am - 3:00 pm.
Friday: 7:00 am - 3:00 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Home Parenteral Therapy | 780-735-7601

Wait Times

Yes

Multiple Languages

Yes
View more information...

Home Parenteral Therapy

This program is for patients who need IV (intravenous) therapy for longer than 3 days and who meet the conditions to have it at home rather than in hospital. People who use this service are referred to Home Care for monitoring and see a doctor regularly.

Telephone

780-735-7601

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Fees

Patients are responsible for medication costs. Please contact the service for more information.

Hospitals | 780-735-7000, 780-735-7272 (patient location)

Multiple Languages

Yes
View more information...

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

Telephone

780-735-7000, 780-735-7272 (patient location)

Service language options

Languages other than English in which this service may be delivered.

Interpretive Services | 780-735-7000

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Interpretive Services

Provides interpreter services for Covenant Health sites only, to help patients and their families communicate with healthcare providers about their treatment and care. This service can provide access to telephone interpreters for more immediate or emergent needs, video remote interpretation and limited in-person interpreters services for pre-arranged appointments.

Telephone

780-735-7000

Service language options

Languages other than English in which this service may be delivered.

Phone Interpreter(s) provide access to over 240 languages, including; Arabic, Chinese, Cree, French, German,Hindi, Inuktitut, Italian, Japanese, Ojibwe, Portuguese, Punjabi, Russian, Serbo-Croatian, Somali, Ukrainian, Vietnamese

Service hours

Open Weekdays for regular outpatient and inpatient bookings. Emergency procedures available 24/7

Wait Times

Yes

Multiple Languages

Yes
View more information...

Interventional Radiography / Angiography

Interventional Radiography is a sub-specialty of Diagnostic Imaging (radiology) that uses imag-guided procedures for both therapeutic and diagnostic Purposes. Interventional radiography can be done using x-ray, CT, Ultrasound or MRI images and are done to diagnose and treat disease in almost every organ system.

Angiography, which is a diagnostic imaging procedure that uses a radio-opaque dye and a specialized x-ray camera to take pictures of the blood flow in specific blood vessels (arteries or veins) or blood flow within the heart itself. Sometimes treatments are done during an angiogram.

Telephone

780-735-7142

Service Hours

Monday: 7:30 am - 3:45 pm.
Tuesday: 7:30 am - 3:45 pm.
Wednesday: 7:30 am - 3:45 pm.
Thursday: 7:30 am - 3:45 pm.
Friday: 7:30 am - 3:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Intravenous (IV) Clinic | 780-735-9864

Service hours

Open Monday - Sunday 7days a week

Day time hours: 7:15 AM - 3:30 PM

Evening hours: 7:30 PM - 11:30 PM

 

Closed for lunch 12:00 PM - 1:00 PM

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Intravenous (IV) Clinic

IV Clinic:

Provides outpatient intravenous antimicrobial therapy to patients who require IV treatment. Patients come to the clinic up to 3 times per day for therapy.

Patients are reassessed regularly by a physician or nurse practitioner, or are referred to other specialties.

Home IV

The program is for people who need IV therapy for longer than 3 days and who meet the criteria to have it at home rather than in hospital. People who use this service are referred to Home Care for monitoring and see a doctor regularly.

Telephone

780-735-9864

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Physician referral required

Fees

Patients may be responsible for medicine costs. Please contact the service for more information.

Service hours

Tours take place on Monday mornings and afternoons

Wait Times

Yes
View more information...

Kindergarten Hospital Tours

This program is currently on hold due to the pandemic.

The purpose of Kindergarten Tour is as follows:

  • To provide children an opportunity to visit the hospital
  • To gain awareness/education
  • To help alleviate fear of potential hospitalization

Telephone

780-735-7270

Service Hours

Monday: 9:00 am - 4:30 pm.
Tuesday: 9:00 am - 4:30 pm.
Wednesday: 9:00 am - 4:30 pm.
Thursday: 9:00 am - 4:30 pm.
Friday: 9:00 am - 4:30 pm.

Eligibility

For children aged 4 to 6 who are in a registered kindergarten program.

Wait times

This program is currently on hold due to the pandemic.

Fees

At the Misericordia Hospital the tour costs $40.00 for each class. Classroom kits include: a cap, stethoscope, syringe, tongue depressor and a coloring book. The Misericordia kit also includes casting supplies.

At the Grey Nuns Hospital the tour costs $40.00 for each class. Classroom kits include: a cap, stethoscope, syringe, tongue depressor and a coloring book. The Grey Nuns Hospital also offers the tour without a kit for the cost of $25.00.

Laboratory Services | 780-735-7096

Service hours

Monday to Friday 8:00 AM - 4:00 PM

Closed Statutory holidays.

 

Testing Laboratory hours of operation, 24/7

Wait Times

Yes
View more information...

Laboratory Services

Effective December 5, 2022, walk-in or pre-scheduled appointments will no longer be accepted at select locations.

For information on service restrictions or to book an appointment, visit APL Appointments & Booking.

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

  • blood and body fluid sample collection
  • biochemistry and toxicology
  • electrocardiogram (ECG)
  • genetics and genomics
  • urinalysis
  • transfusion medicine
  • hematology
  • coagulation studies
  • microbiology
  • public health testing
  • serology
  • surgical pathology
  • cytopathology
  • autopsy pathology
  • student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

Telephone

780-735-7096

Wait times

An estimated wait time will be provided at the time of appointment booking.

Labour and Delivery | 780-735-7036

Service hours

Available 24 a day, 7 days a week.
View more information...

Labour and Delivery

Provides care for women who are more than 20 weeks pregnant including:

  • before labour (antepartum)
  • during labour (intrapartum)
  • after the delivery (postpartum)

Telephone

780-735-7036

Eligibility

Women more than 20 weeks pregnant.

Lost and Found | 780-735-7140

Service hours

Available 24 a day, 7 days a week.
View more information...

Lost and Found

Please call the Security Office to see if your item has been found.

Telephone

780-735-7140

Wait Times

Yes

Multiple Languages

Yes
View more information...

Magnetic Resonance Imaging

MRI scanners use strong magnetic fields and radiowaves to form images of the body. The technique is widely used in hospitals for medical diagnosis, staging of disease and for follow-up without exposure to ionizing radiation.

Used for many exams, including: head, spine, heart, bone / joints, and abdomen.

Telephone

780-735-7452

Service Hours

Sunday: 6:30 am - 11:00 pm.
Monday: 6:30 am - 11:00 pm.
Tuesday: 6:30 am - 11:00 pm.
Wednesday: 6:30 am - 11:00 pm.
Thursday: 6:30 am - 11:00 pm.
Friday: 6:30 am - 11:00 pm.
Saturday: 6:30 am - 11:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Menopause Outpatient Clinic

This clinic offers assessment, diagnosis, treatment and short term follow-up care for patients requiring a multimodal approach to treatment of symptoms related to menopause.

Telephone

780-735-9919

Service Hours

Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Professional referral required. All referrals are sent by fax. Please fill in the linked form and fax to the above number. Referrals are triaged by the team and the referring physician and patient are contacted.

Multicultural Health | 780-735-7474

Service hours

Open Weekdays

Multiple Languages

Yes
View more information...

Multicultural Health

This program provides:

  • support to families from different cultural backgrounds and ethnic heritages by providing a contact person to help people find the healthcare they need
  • liason between the hospitals, Healthy Beginnings program and Community Multicultural Brokers

Telephone

780-735-7474

Service language options

Languages other than English in which this service may be delivered.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Neonatal Intensive Care Unit

A medical nursery cares for babies delivered after 30 weeks that require medical care.

Telephone

780-735-7033

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

You need to be referred by a doctor.

Eligibility

Babies 0 to 2 months.

Nuclear Medicine | 780-735-7142

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nuclear Medicine

Clients swallow, inhale, or are given a needle with a radiotracer before their exam. Radiotracers go to a specific body part so the camera can take pictures. (tests may take a number of hours to complete; patients may be required to return later that day or the next day to complete exam).

Radiotracers are also given to treat diseases like thyroid disease.

Telephone

780-735-7142

Service Hours

Monday: 7:30 am - 3:00 pm.
Tuesday: 7:30 am - 3:00 pm.
Wednesday: 7:30 am - 3:00 pm.
Thursday: 7:30 am - 3:00 pm.
Friday: 7:30 am - 3:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Referral Needed

Yes
View more information...

Nutrition and Food Services

Provides services to help people get the nutrition they need while in the hospital. Service is offered to people in many programs, including:

  • critical care
  • cardiac care
  • neonatal nursery
  • internal medicine
  • surgery
  • palliative care
  • mental health
  • women's health
  • geriatrics

Service can include tube feeding (enteral nutrition) or intravenous (parenteral nutrition).

Care is also provided to people at clinics such as:

  • lipid
  • wounds
  • dysphagia
  • cardiac rehabilitation
  • pre-admission clinics

Telephone

780-735-7427

Referral Needed

You need to be admitted as an inpatient and referred by a doctor or a nurse practitioner (NP).

Service hours

Call for information; availability of dietitian appointments vary.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Adult

The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta health Services Healthy Eating Starts and at MyHealth.Alberta.ca

Additional Services:

Telephone

780-735-7342

Service Hours

Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 9:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults, 18 years and older

Wait times

An estimated wait time will be provided at the time of appointment booking.

Nutrition Counselling - Pediatric Weight Management | 780-401-BOOK (2665) (Central Access)

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Counselling - Pediatric Weight Management

In the Outpatient Dietitian Counselling program, families work one-on-one with a registered dietitian (dietitian) trained in Pediatric Weight Management. The dietitian will help the family work on healthy eating and active living habits and set realistic goals that focus on creating a healthy lifestyle. Areas of focus include nutrition, physical activity, sedentary time and sleep.

The dietitian and the family’s healthcare provider work together to ensure the family is supported in achieving their health goals. They can also assist in connecting the family with other supports as needed, such as physical activity, mental health, and community services.

The program’s aim is to help families achieve a lifestyle that promotes healthy growth and development in their children.

For more information visit the Outpatient Dietitian Counselling website.

Telephone

780-401-BOOK (2665) (Central Access)

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Available to children ages 2 to 17 years with a BMI above the 85th percentile.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Nutrition Services | 780-735-7342

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Nutrition Services

Some of the more common reasons to see a registered dietitian include:

  • malnutrition
  • allergies impacting adequacy of diet
  • celiac disease
  • irritable bowel syndrome
  • inflammatory bowel disease (e.g. Crohn’s disease or ulcerative colitis)
  • high Cholesterol or Dyslipidemia
  • hypertension
  • restrictive diet resulting in nutrient deficiencies (i.e Keto, Paelo, etc)
  • pregnancy and Lactation
  • vegan and vegetarian

Follow-up appointments can be booked if needed.

Telephone

780-735-7342

Service Hours

Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 12:00 pm - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referral must be made by a physician, nurse practitioner (NP) or another dietitian.

Eligibility

For adults and children over 2 years of age.

Wait times

4 Weeks

Occupational Therapy, Mental Health / Psychiatry Program | 780-735-7598 ( Mental Health Occupational Therapists)

Multiple Languages

Yes
View more information...

Occupational Therapy, Mental Health / Psychiatry Program

Clients are provided training, education, and support to become independent in all parts of their daily life including:

  • productivity
  • leisure activities
  • self care

Service includes:

  • assessments
  • one-to-one treatment
  • group therapy

Telephone

780-735-7598 ( Mental Health Occupational Therapists)

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 7:30 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service targeted to:

  • Inpatients in the Grey Nuns Hospital

Ortho Clinic | 780-735-7188

Service hours

Open weekdays

Wait Times

Yes

Multiple Languages

Yes
View more information...

Ortho Clinic

Offers care and treatment for people with bone and joint problems, including:

  • putting on and removing casts
  • minor procedures
  • post operative followup service
  • Othopaedic braces
  • crutches

The clinic provides appointments for people referred to see an orthopedic surgeon and for followup appointments with surgeon after surgery (e.g. to have stitches or a cast removed).

Telephone

780-735-7188

Service Hours

Monday: 7:30 am - 4:00 pm.
Tuesday: 7:30 am - 4:00 pm.
Wednesday: 7:30 am - 4:00 pm.
Thursday: 7:30 am - 4:00 pm.
Friday: 7:30 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Orthopedics - Inpatient | 780-735-7000

Service hours

Open weekdays and 24/7 for inpatients.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Orthopedics - Inpatient

Offers orthopedic short-stay surgeries, including:

  • knee surgeries (ligament repair)
  • shoulder repairs

Active participant in Enhanced Recovery After Surgery where patients are an active participant in their surgical experience.

Telephone

780-735-7000

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A doctor's referral is needed.

Wait times

Waiting period is dependent on individual surgeons' wait list.

Service hours

Mon - Fri, 8am-4:15pm

Wait Times

Yes

Multiple Languages

Yes
View more information...

Osteoporosis Exercise Program- Physical Activity and Your Bones

Topics covered in this program include the role of exercise in managing Osteoporosis, posture, back care, safe positioning, upper and lower body strengthening, balance and fall prevention, and how to start a walking program. Two hour classes are held once per week for 5 weeks.

Telephone

780-735-7161

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Men or women who have or who are at risk of developing Osteopenia and Osteoporosis

Wait times

An estimated wait time will be provided at the time of registration.

Service hours

Hours vary

Multiple Languages

Yes
View more information...

Osteoporosis Information Session: Keeping Bones Healthy and Strong

Educational classes providing comprehensive overview of osteoporis treatment and management. Family members or friends are welcome to join as well.

Topics covered include:

  • Fracture risk assessment
  • interpretation of bone denisty reports
  • nutrition guidelines
  • medication options
  • execise guidelines and safe movements for people with osteoporosis

Pre-registration required- please call 780-735-9919

Telephone consultations and information packages are also available.

Telephone

780-735-7604

Service language options

Languages other than English in which this service may be delivered.

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Outpatient Obstetrical Assessment Clinic

Services include:

  • fetal non-stress test and biophysical profile
  • pre-op assessments of women for an elective caesarean section
  • anesthetic consults
  • administration of medication
  • patient teaching

Telephone

780-735-7656

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Greater than 20 weeks gestation.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Palliative Care Consult Team (Inpatient) | 780-735-7000 (switchboard)

Service hours

physician on-call 24/7

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Palliative Care Consult Team (Inpatient)

Provides help to your health care team in managing your problems and concerns. This service is available in all care settings in the Edmonton Zone.

At home or in a hospital your main health care team provides your palliative care. A referral from your Doctor or Nurse Practitioner is needed when they want help from the palliative care service.

Our Services Include:

  • Providing consultative services and working closely with doctors, Nurse Practitioners, Home Care staff and hospital teams
  • Helping provide full care (physical, emotional, mental and spiritual) to the patient and family with a life-limiting disease
  • Assessing the need for transfer to the Tertiary Palliative Care Unit or to a hospice palliative care unit

Telephone

780-735-7000 (switchboard)

Service Hours

Monday: 8:00 am - 5:00 pm.
Tuesday: 8:00 am - 5:00 pm.
Wednesday: 8:00 am - 5:00 pm.
Thursday: 8:00 am - 5:00 pm.
Friday: 8:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referral is from a Physician or Nurse Practitioner.

Eligibility

palliative diagnosis

Wait times

2 Days

An estimated wait time for a consult is 1-3 business days.

Hospice placement varies based on availability of beds.

Service hours

Closed weekends and statutory holidays.

View more information...

Parking Services - Covenant Health

Parking Services is responsible for operating public and staff parking stalls at Covenant Health health care facilities and other locations.

Parking Services is an ancillary operation, which means that no government-provided health care funds may be used to build, lease, maintain, repair or manage parking areas. Fees collected from parkers are used to cover these costs.

Telephone

780-735-7051

Service Hours

Monday: 7:00 am - 3:00 pm.
Tuesday: 7:00 am - 3:00 pm.
Wednesday: 7:00 am - 3:00 pm.
Thursday: 7:00 am - 3:00 pm.
Friday: 7:00 am - 3:00 pm.

Fees

Parking fees may apply and may vary by location.

Multiple Languages

Yes
View more information...

Patient Email Well Wishes

As part of our support for patient care and comfort, friends and family of inpatients at hospital and health care facilities can send well wishes via email. Sites participating in the program will receive the message, will ensure that the message is only "well-wish" (any other type of communication will be deleted) and will arrange for delivery within 3 business days. A couple of important reminders - the electronic delivery system is not a secure connection, so please don't add any confidential information to your message. Plus the "well-wish" system does not allow for replies or confirm receipt / delivery confirmation.

Service language options

Languages other than English in which this service may be delivered.

Patient Food Services | 780-735-7388

View more information...

Patient Food Services

Patient Food Services overarching objectives are to:

  • Offer quality food and food choice, to support Patient Centered Care
  • Work with the whole care team to ensure that Food Matters
  • Foster a positive meal experience that results in enjoyment of meals, as well as improved satisfaction and food intake that supports recovery
  • Provide menus that are based on “Canada’s Food Guide” and that are adaptable for therapeutic requirements
  • Offer appealing food that encourages eating for health
  • Provide meal service styles appropriate to the patient population (e.g. tray service, dining room service) and meal delivery systems that support safe high quality food served at appropriate temperatures to the correct patient / resident

PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.

Telephone

780-735-7388

Patient Information | 780-735-7272

View more information...

Patient Information

Services offered:

  • responding to patient location inquires
  • providing direction on a patients whereabouts

Telephone

780-735-7272

Service Hours

Monday: 7:00 am - 8:00 pm.
Tuesday: 7:00 am - 8:00 pm.
Wednesday: 7:00 am - 8:00 pm.
Thursday: 7:00 am - 8:00 pm.
Friday: 7:00 am - 8:00 pm.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pediatric - Speech Language Pathology

Provide speech-language assessment and some limited treatment for children 12 months to 5 years of age..

Telephone

780-735-7161

Service Hours

Monday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Physician referral required

Wait times

3 Months

Physical Therapy | 780-735-7161

Wait Times

Yes

Multiple Languages

Yes
View more information...

Physical Therapy

Outpatient physical therapy services include a focus on maintaining physial independence and reducing hsopital admissions..

Telephone

780-735-7161

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Some programs provide specialized service and may require a referral.

Wait times

Wait times vary

Fees

There may be a cost for services or supplies dependent upon funding source.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Postpartum: Obstetrics / Newborn

Provides inpatient maternity care including:

  • rooming-in for mom and babe
  • partners may stay 24 hours
  • supportive breastfeeding environment

Telephone

780-735-7034

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Admitted via doctor’s office, emergency, or labour and delivery.

Prenatal Education Classes | 780-735-7000 (Switchboard)

Service hours

CLASSES CURRENTLY NOT OFFERED DUE TO COVID 19 RESTRICTIONS

 

Wednesday - evening class
Thursday -  evening class
Saturday, Sunday - week-end class

Wait Times

Yes

Multiple Languages

Yes
View more information...

Prenatal Education Classes

Classes provide information on:

  • labour
  • birth (vaginal and cesarean delivery)
  • postpartum care of mom and newborn
  • relaxation and breathing exercises
  • breastfeeding

Clients normally attend the classes in the last 3 months of their pregnancy. There are 2 class times offered:

  • a weekday evening program held once a week for 5 weeks
  • a 2 day weekend program held during the day

Preference for registration is given to clients who are planning on delivering at the Grey Nuns Hospital.

Telephone

780-735-7000 (Switchboard)

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Pregnant women and their partner or support person.

Wait times

CLASSES CURRENTLY NOT OFFERED DUE TO COVID 19 RESTRICTIONS

Fees

There are class fees. Please call for information.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Psychiatric Outpatient Program

This program offers daytime groups, which have a focus on understanding life long patterns, learning new information and skills, developing insights and dealing with concerns.

Services offered may include:

  • Group day program
  • Emotional Regulation Group

For more information see our website

Telephone

780-735-7513

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Adults age 18 and over who are:

  • motivated to attend the program
  • open to working with the program

Wait times

An estimated wait time will be provided at the time of appointment booking.

Psychology Services | 780-735-7575

Service hours

Open Weekdays

Wait Times

Yes
View more information...

Psychology Services

Offers psychology services for people with emotional, behavioural, cognitive, and interpersonal problems. Services include:

  • assessment
  • diagnosis
  • treatment

Telephone

780-735-7575

Wait times

An estimated wait time will be provided at the time of appointment booking.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Pulmonary Function Testing

Services include:

  • spirometry (pre and post bronchodilator)
  • lung subdivisions
  • diffusion
  • respiratory challenge tests (provocholine)
  • ABGs (arterial blood gases)
  • asthma/COPD education
  • smoking cessation councelling (NRT)
  • preliminary 6 minute walk test
  • respiratory medication education

Telephone

780-735-7171

Service Hours

Monday: 8:00 am - 3:30 pm.
Tuesday: 8:00 am - 3:30 pm.
Wednesday: 8:00 am - 3:30 pm.
Thursday: 8:00 am - 3:30 pm.
Friday: 8:00 am - 3:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Referral by a healthcare provider may be required. Call for information.

Wait times

Most studies can be booked within a few days. An estimated wait time will be provided at the time of study booking.

Registration | 780-735-7155

View more information...

Registration

Patient Registration

  • registers and pre-registers patients and collects demographic and financial information.
  • registers patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

Telephone

780-735-7155

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Respiratory Outpatient Clinic

Offers assessment and treatment for adults with a variety of breathing problems.

Telephone

780-735-7399

Service Hours

Tuesday: 8:00 am - 12:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Interpreter can be arranged with advanced notice.

Referral Needed

Referrals required from a physician.

Respiratory Therapy | 780-735-7171

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Respiratory Therapy

Provides diagnosis, treatment, education for people with heart and lung problems. Service is offered 24/7 to people in the hospital and in the community.

Services include:

  • assessment and follow-up
  • respiratory monitoring (measuring how much oxygen is in your blood)
  • ventilator and airway management
  • hyperbaric (high pressure) oxygen therapy
  • medical gas treatments
  • home care treatment planning
  • respiratory education for Asthma, Chronic Obstructive Pulmonary Disease (COPD), Smoking Cessation and Nicotine Replacement and other respiratory conditions

Telephone

780-735-7171

Service Hours

Monday: 8:00 am - 3:45 pm.
Tuesday: 8:00 am - 3:45 pm.
Wednesday: 8:00 am - 3:45 pm.
Thursday: 8:00 am - 3:45 pm.
Friday: 8:00 am - 3:45 pm.

Service language options

Languages other than English in which this service may be delivered.

Translation/interpreter services available

Referral Needed

Referral by a healthcare provider may be required. Call for information.

Multiple Languages

Yes
View more information...

Senior's Balance and Conditioning Program

This program is designed for community dwelling seniors who are at risk for falling or who
have fallen and are experiencing symptoms of functional decline. Functional decline is
often a non-specific mix of physical, psychological, social and functional manifestations.
This may include difficulty with basic and instrumental activities of daily living, mobility,
gait and balance.

Telephone

780-735-7161

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Eligibility includes:

  • Ages 65 years and older
  • Sufficient cognitive ability to follow 2-part commands
  • Living independently or with family in the community, or in an assisted living
    facility
  • The ability to walk 20 metres with or without a walking aid
  • A consistent method of transportation to the facility

Sexual Assault Response Team | Access to this service is by Emergency Room visit only

Service hours

Available 24 a day, 7 days a week.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Sexual Assault Response Team

The Sexual Assault Response Team (SART) is a team of Registered Nurses with specialized education in sexual assault care. They serve 11 Edmonton area emergency rooms 24 hours a day, 7 days a week, and 365 days a year.The team provides compassionate, confidential, culturally sensitive, and nonjudgmental care to individuals who have been sexually assaulted in the last 7 days with or without police involvement. Care includes assessment, physical examination, testing for sexually transmitted infections (STIs) and pregnancy, giving medicine to prevent STIs and pregnancy, and referrals for counselling or other healthcare services.

Sexual Assault Resources

  • Sexual Assault Centre of Edmonton (SACE) Support & Information Line: 780-423-4121
  • SACE Counselling: 780-423-4102
  • Strathcona Sexual Assault Centre (SAFFRON): 780-449-0900
  • University of Alberta Sexual Assault Centre: 780-492-9771
  • Association of Alberta Sexual Assault Services (online chat also available):1-866-403-8000
  • Edmonton Police Service Victim Support Services: 780-421-2217

Community Resources

  • Health Link for 24/7 Health Advice: 811
  • Birth Control Centre: 780-735-0010
  • STI Clinic: 780-342-2300
  • Boyle McCauley Health Centre: 780-422-7333
  • Family Violence Info Line: 780-310-1818
  • Alberta Council of Women’s Shelters: 1-866-331-3933
  • Addiction and Mental Health Services: 780-427-2736
  • Streetworks: 780-424-4106

Telephone

Access to this service is by Emergency Room visit only

Service language options

Languages other than English in which this service may be delivered.

Language Line services are offered to those who cannot speak or understand english upon request

Eligibility

Available to individuals aged 14 and older who have been sexually assaulted in the previous 7 days.

Children 13 years and younger who have been sexually assaulted should go to the Stollery within the first 3 days.

Wait times

The wait period in the emergency department is up to one hour. However, if a SART nurse is already on a case, the wait could be four hours or more.

Wait Times

Yes
View more information...

Single Photon Emission Computed Tomography / Computed Tomography

Single Photon Emission Computed Tomography (SPECT / CT) technology combines the functional imaging capabilities of SPECT with the high-resolution anatomic imaging of CT. With a combined SPECT / CT, the gamma camera picks up the metabolic signal and the CT provides a detailed picture of the internal anatomy that shows the size, shape and location of the abnormal tissues.

Telephone

780-735-7150

Service Hours

Monday: 7:30 am - 3:30 pm.
Tuesday: 7:30 am - 3:30 pm.
Wednesday: 7:30 am - 3:30 pm.
Thursday: 7:30 am - 3:30 pm.
Friday: 7:30 am - 3:30 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Referral Needed

Yes
View more information...

Social Work (Integrated Access Department)

Assist patients and address family concerns regarding:

  • financial assessment and Interventions to assist patient and family in problem-solving and planning for the financial elements
  • family and caregiver coping adjustment support
  • mediate and assist with conflict resolution and provide advocacy to support patient and family goals
  • decision making capacity process, alternate decision makers and related legal documents
  • identify and connect patients with appropriate community supports and resources

Telephone

780-735-7275

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Referral Needed

You need to be referred by a psychiatrist.

Referral Needed

Yes
View more information...

Special Care Unit Services

Offers a secure unit in the hospital to assess, treat, and care for people with mental health problems, including people who are:

  • suicidal/homicidal
  • aggressive
  • psychotic
  • mood disordes

Patient safety is of primary importance.

Telephone

780-735-7611

Referral Needed

You need to be referred by a psychiatrist.

Spiritual Care | 780-735-7029

Service hours

Available 24 a day, 7 days a week.

Multiple Languages

Yes
View more information...

Spiritual Care

Offers spiritual and emotional support for patients, families, and staff in the hospital. Services are for people of any religion or culture and may include:

  • help dealing with difficult decisions or issues of life and death
  • help talking about ethical concerns or problems
  • bereavement (grief) counselling

Support is available through:

  • compassionate staff members
  • prayer, ritual, or ceremonies
  • spiritual counsel
  • help linking people to their faith community
  • a space set aside for private prayer and services

Telephone

780-735-7029

Service language options

Languages other than English in which this service may be delivered.

Stress Testing | 780-735-7304

Service hours

Closed weekends and statutory holidays.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Stress Testing

Clients are attached to a heart monitor while they walk on a treadmill and monitored. This test can help detect early symptoms of some forms of heart disease such as angina.

If clients are unable to walk because of leg problems, they are given a drug to stress their heart. A different drug, and a scan taken after the exercise, can be used to see if all parts of the heart get equal amounts of blood when it's stressed.

Telephone

780-735-7304

Service Hours

Monday: 7:00 am - 3:15 pm.
Tuesday: 7:00 am - 3:15 pm.
Wednesday: 7:00 am - 3:15 pm.
Thursday: 7:00 am - 3:15 pm.
Friday: 7:00 am - 3:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Stroke Prevention Clinic | 780-735-9691

Wait Times

Yes

Multiple Languages

Yes
View more information...

Stroke Prevention Clinic

Provides the services below:

  • investigation, diagnosis, and referral
  • monitoring and follow-up
  • education and support regarding stroke, risk factors, and prevention
  • opportunity to participate in research
  • carotid Doppler ultrasound and TCD Monitoring (U of A Hospital only)

Aims to reduce stroke risk for individuals who are at high risk.

Telephone

780-735-9691

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Surgery Clinics | 780-735-7399

Service hours

Days

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Surgery Clinics

Offers assessments, treatments, and procedures to surgery patients, including:

  • minor surgery which may use a local anesthetic
  • consultations with surgeons and other specialists
  • post-operative follow-up
  • urgent consultations

Telephone

780-735-7399

Service language options

Languages other than English in which this service may be delivered.

Translaters can be provided with adequate notice.

Referral Needed

A doctor’s referral is required.

Wait times

Dependent on inidvidual surgeon's wait list. Urgent requests are triaged by on call surgeon.

Switchboard | 780-735-7000

Service hours

Available 24 a day, 7 days a week.
View more information...

Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

780-735-7000

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Tertiary Palliative Care Unit

Offers care and support for people with a life-limiting illness. Service includes caring for each client’s physical, psychosocial, and spiritual needs. Treatment is offered for symptoms that have been hard to manage and need ongoing monitoring.

Once clients are stable, they are discharged to the most appropriate care setting. The average length of stay is 3 to 4 weeks, but may be longer.

Telephone

780-735-7044

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

A physician’s referral is required.

Eligibility

  • patients must have agreed to a Goals of Care designation of M or C
  • have physical and psychosocial symptoms that cannot be managed anywhere else
  • must be 18 years of age or older.

Wait times

2 Days

Ultrasound | 780-735-7761

Service hours

  • On-call service available after-hours.
  • Echocardiography is offered through Ultrasound service at this location.

 

Wait Times

Yes

Multiple Languages

Yes
View more information...

Ultrasound

Ultrasound is an imaging test that captures images of soft tissue organs, blood vessels and tissues using high-frequency sound waves (no radiation). Ultrasound is also known as sonography.

Not all tests are offered at all sites. Call the location for more information.

Telephone

780-735-7761

Service Hours

Sunday: 7:30 am - 3:15 pm.
Monday: 7:00 am - 5:15 pm.
Tuesday: 7:00 am - 5:15 pm.
Wednesday: 7:00 am - 5:15 pm.
Thursday: 7:00 am - 5:15 pm.
Friday: 7:00 am - 5:15 pm.
Saturday: 7:30 am - 3:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Open Weekdays for regular outpatient and inpatient bookings. Emergency procedures available 24/7

Wait Times

Yes
View more information...

Vascular and Interventional Imaging Services

This service provides highly specialized imaging of vascular arteries and vein anatomy. Procedures require injection of radiopaque contrast material (x-ray dye). Patients usually receive local anaesthetic and/or light sedation during the procedure.

Telephone

780-735-7452

Service Hours

Monday: 7:30 am - 4:45 pm.
Tuesday: 7:30 am - 4:45 pm.
Wednesday: 7:30 am - 4:45 pm.
Thursday: 7:30 am - 4:45 pm.
Friday: 7:30 am - 4:45 pm.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Available 24 a day, 7 days a week.

Referral Needed

Yes

Wait Times

Yes

Multiple Languages

Yes
View more information...

Vascular Surgery - Inpatient

Offers surgery to treat vein and artery problems, including:

  • carotid endarterctomies (taking plaque out of carotid arteries)
  • open and endovascular repair of the aorta-ilio-femoral arteries
  • distal vascular bypasses (femoral to tibial)
  • ischemic leg surgery
  • embolectomies (taking out blood clots)
  • dialysis access surgery
  • venous surgery

The program also has an Intermediate Care Unit where patients, requiring more care than can be provided on the regular inpatient unit, will be admitted post-operatively.

Telephone

780-735-7000

Service language options

Languages other than English in which this service may be delivered.

Interpreters can be provide with adequate notice

Referral Needed

Referrals from physicians

Wait times

Wait times dependent on individual surgeons wait list.

Volunteer Resources | 780-735-7270

Multiple Languages

Yes
View more information...

Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

  • way-finders who help guide patients and families around our busy facilities,
  • friendly visitors who spend time with our socially isolated patients,
  • patient and family advisors who provide input and direction to AHS on numerous committees,
  • supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Telephone

780-735-7270

Service Hours

Monday: 9:00 am - 5:00 pm.
Tuesday: 9:00 am - 5:00 pm.
Wednesday: 9:00 am - 5:00 pm.
Thursday: 9:00 am - 5:00 pm.
Friday: 9:00 am - 5:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wound and Ostomy Department | 780-735-7000 (Hospital Switchboard), Public Phone N/A call Hospital Switchboard for more info

Multiple Languages

Yes
View more information...

Wound and Ostomy Department

Provides inpatient consult service on complex wound management and post-operative enterostomal management.

Telephone

780-735-7000 (Hospital Switchboard), Public Phone N/A call Hospital Switchboard for more info

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.