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General Information

Psychosocial Oncology at Jack Ady Cancer Centre

Psychosocial Oncology is a department of professionals from psychology, social work, spiritual care, nursing, and psychiatry, specializing in cancer care.

Eligibility

Service Targets to:

  • patients and their families

How to access this service

Patients can self refer or be referred by their doctor or nurse.

Patients can call for appointment or to register for classes.

Accessibility

Wheel chair access available.

Service hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Pamphlets:

Other services

Cancer Patient Navigation | 403-388-6840

Wait Times

Yes

Multiple Languages

Yes
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Cancer Patient Navigation

This service supports clients and their families by:

  • providing accurate information for patients so they can make informed decisions about their next steps
  • helping patients prepare for tests and cancer treatments by explaining test results and treatment choices or by referring patients to other resources or services
  • improving coordination of care by working with other healthcare providers
  • helping patients prepare for medical visits by explaining ahead of time what to expect
  • helping patients access financial resources and community supports

Telephone

403-388-6840

Service Hours

Monday: 8:00 am - 4:00 pm.
Tuesday: 8:00 am - 4:00 pm.
Wednesday: 8:00 am - 4:00 pm.
Thursday: 8:00 am - 4:00 pm.
Friday: 8:00 am - 4:00 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Service hours

Closed statutory holidays

Wait Times

Yes

Multiple Languages

Yes
View more information...

Cancer Treatment and Care - Cancer Care Centres

Cancer centres are located within local regional hospitals / health centres. They deliver a range of treatments and care options to cancer patients as close to home as possible, including outpatient chemotherapy, education, and support.

Contact a centre for information or educational material related to cancer.

Telephone

403-388-6800

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

Wait times vary by location.

Service hours

Hours of operation for this service varies. Please call for site specific information.

Wait Times

Yes

Multiple Languages

Yes
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Chemotherapy / Systemic Cancer Locations

This service uses systemic treatment (anti-cancer medicine) to treat cancer. This may include:

  • immunotherapy
  • chemotherapy
  • targeted therapy
  • hormonal therapy
  • radiation therapy

Classes and / or resources are available.

Telephone

403-388-6800

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Nutrition Counselling - Cancer | 403-388-6000 ext 1030

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Nutrition Counselling - Cancer

Nutrition plays a key role in providing the best care to cancer patients for prevention, symptom control, treatment and quality of life. Registered Dietitians provide patients and their families with expertise in the field of nutrition care including:

  • nutrition assessment
  • counselling and education available in individual and group formats
  • nutrition classes

Telephone

403-388-6000 ext 1030

Service Hours

Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 12:00 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service hours

Closed on statutory holidays.

Referral Needed

Yes

Multiple Languages

Yes
View more information...

Outpatient Cancer Drug Benefit Program

Cancer drugs are provided, without charge, to registered Alberta cancer patients through specific locations in the province.

Please refer to the Alberta Health Services Cancer Drug Benefit Program.

Telephone

403-388-6809

Service Hours

Monday: 8:00 am - 4:30 pm.
Tuesday: 8:00 am - 4:30 pm.
Wednesday: 8:00 am - 4:30 pm.
Thursday: 8:00 am - 4:30 pm.
Friday: 8:00 am - 4:30 pm.

Service language options

Languages other than English in which this service may be delivered.

Referral Needed

Professional referral required.

Eligibility

Recipients must be:

  • covered by Alberta Health Care Insurance Plan;
  • registered in the Cancer Registry with a disease classified in the International Classification of Diseases for Oncology;
  • require drugs to treat cancer.

Psychosocial Oncology | 403-388-6800

Psychosocial Oncology

This service provides help for patients and their family with coping with the stress that often comes with a cancer diagnosis and treatment. Taking care of your emotional, social, spiritual and practical well-being is an important part of your treatment plan and coping.
We are a part of your oncology treatment team. We offer different types of programs and services to support your wellbeing;

  • Individual, couple and family counselling
  • Professionally-led support groups
  • Practical support for your finances and other basic needs
  • Classes and programs

Availability of programs and services changes depending on the cancer centre.

Services may be available via telephone / video online.

Telephone

403-388-6800

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Service Targets to:

  • patients and their families

Radiation Therapy | 403-388-6860

Wait Times

Yes

Multiple Languages

Yes
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Radiation Therapy

Provides radiation therapy for treating tumours.

Telephone

403-388-6860

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Wait times

An estimated wait time will be provided at the time of appointment booking.

Wait Times

Yes

Multiple Languages

Yes
View more information...

Rehabilitation Oncology - Physiotherapy

Rehabilitation has many benefits: It can help manage various cancer-related symptoms and side effects such as pain, lymphedema, fatigue and changes in thinking, memory, speech, language, voice quality and mobility.

The Rehabilitation Oncology program consists of a team of rehabilitation specialists including occupational therapists, physiotherapists, a physiatrist and speech and language therapists. Services vary per location, however many services may be accessed through virtual care (e.g. phone, Zoom, Telehealth):

  • Cross Cancer Institute (CCI) in Edmonton: Occupational Therapy, Physiotherapy and Speech & Language Therapy
  • Grande Prairie Cancer Centre: Occupational Therapy, Physiotherapy and Speech Language Pathology
  • Holy Cross Centre in Calgary: Occupational Therapy, Physiotherapy and Physiatry. Physiatrists are medical doctors specializing in Physical Medicine & Rehabilitation
  • Jack Ady Cancer Centre in Lethbridge: Physiotherapy
  • Tom Baker Cancer Centre (TBCC): Speech & Language Therapy

Assessment and treatments are offered in in-person, group settings and virtually (through phone and online platforms like Zoom and Telehealth).

Your doctor will get a written report after your assessment.

For more information, please visit:

Cancer Care Alberta: Rehabilitation Oncology

Telephone

403-388-6846

Service Hours

Monday: 8:00 am - 4:15 pm.
Tuesday: 8:00 am - 4:15 pm.
Wednesday: 8:00 am - 4:15 pm.
Thursday: 8:00 am - 4:15 pm.
Friday: 8:00 am - 4:15 pm.

Service language options

Languages other than English in which this service may be delivered.

Eligibility

Clients with rehabilitation conditions, including lymphedema, caused by cancer and/or cancer treatments.

Examples of, but not limited to, and other rehabilitation conditions such as:

  • Axillary webbing (cording)
  • Radiation capsulitis
  • Trismus (lock jaw) from head and neck cancer
  • Radiation fibrosis limiting range of motion
  • Pain
  • Cancer-related fatigue
  • Decreased mobility and deconditioning
  • Spinal accessory nerve damage
  • Speech, voice and swallowing changes
  • Cancer related cognitive changes such as changes in thinking, memory, processing information
  • Return to work/ leisure/ school planning
  • Neuro-oncological changes such as chemotherapy induced polyneuropathy, brain fog and cognitive changes

Wait times

An estimated wait time will be provided at the time of appointment booking.

Switchboard | 403-388-6800

Service hours

Available 24 a day, 7 days a week.
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Switchboard

These services include:

  • answering incoming telephone calls
  • transferring telephone calls and
  • giving out authorized telephone numbers

Telephone

403-388-6800