Adult Mental Health Service

Offers psychotherapy for adults (18 years of age and older) with mental health problems, symptoms of which are moderate to severe.

• one-to-one therapy group therapy (following individual therapy)
• groups require referral from therapist

Calgary COPD & Asthma Program

Provides comprehensive respiratory education for patients with COPD, asthma, chronic cough or smokers at risk. The session is one to one either by phone or Zoom and will take 45 minutes to 60 minutes to complete with a Certified Respiratory Educator. Spirometry is no longer provided.

Cardiology - Electrocardiogram Services

Provides ECGs to diagnose possible heart conditions. Cardiologists and the Internal Medicine department reviews the results and sends a report to the referring / ordering doctor.

Cashier Services

Cashier services performs financial transactions, including the acceptance of payment for patient fees.

Child and Adolescent Addiction and Mental Health Community Clinics

The service offers a wide range of psychosocial assessment and treatment services to children 5 to 18 years with moderate to severe mental health issues, and their families.

Services include individual, family, and group therapy in a community clinic setting.

Community Accessible Rehabilitation (CAR) - Musculoskeletal Rehabilitation

Treatment offered for complex musculoskeletal conditions that may include:

• hand and upper extremity (arm) injuries, including specialized custom hand splint fabrication
• multiple, complex injuries due to trauma
• amputation
• certain rheumatology diagnoses
• complex joint arthroplasty

The rehabilitation focus is on achieving client goals in improved functionality and independence, to enable return to work or meaningful activity. This will include one-on-one interventions, education, exercise, self-management strategies, and where appropriate, connection with other community resources.

Community Accessible Rehabilitation (CAR) - Neurological Rehabilitation

Short term rehabilitation program for adults who recently experienced a neurological event or who have a neurological condition, who would benefit from an active rehabilitation program with a focus on recovery of function and independence through client-centered goals, self-management skills and community reintegration.

Community Accessible Rehabilitation (CAR) - Pulmonary Rehabilitation

This program provides service to adults with chronic lung disease who want to increase strength, endurance and self-management skills. The focus of the program is on education and exercise to improve activity toterance and functional abilities.

Community Geriatric Mental Health Service

Services provided may include:

• assessment, treatment and follow-up
• caregiver support
• one-to-one and group treatment for seniors with mental health concerns (e.g. anxiety, depression, schizophrenia and other psychiatric disorders)
• clinic and in-home service
• education for the client, caregiver, and community partners

The family doctor and other caregivers are involved in the assessment and treatment plan.

This service does not offer crisis intervention.

Day treatment Services: Group therapy, for individuals experiencing anxiety and depression, psychiatry consultation also available.

SAILL: Three phase group based therapy for individuals seeking group work for substance abuse. Psychiatry consultation also available.

Community Health Centres

Community Health Centres provide a wide range of health services, which may include:

• Antenatal Community Prenatal Program (ACCP)
• Best Beginning
• Early Start Parent Drop In
• Postpartum Services
• School Health Program
• Well Child Services

To book an immunization appointment only, dial 811 Monday to Friday 8:00 AM to 6:00 PM.

Community Pediatric Asthma Service

Virtual (Skype or Zoom) asthma education appointments for children and their families with mild to moderate asthma that includes a customized Asthma Action Plan for every patient. A breathing exercise (simple spirometry) for children; 6 years of age and older; will be scheduled in a subsequent;face-to-face appointment as required.

Diabetes Centre - Endocrinology & Metabolism Program

Diabetes Centre Calgary has temporarily changed its triage guidelines due to COVID-19 criteria and will accept referrals for the patients listed in the eligibility requirements section.

Pregnant With Diabetes: refer to Diabetes in Pregnancy Clinic (DIP) at the hospital in which they’ll deliver. Services provided:

• diabetes education / counselling in a classroom setting and on one-to-one appointments with nurses, dietitians, or a pharmacist (topics include an overview of the disease, complications, medications, exercise, and nutrition)
• medication adjustment
• insulin pump therapy
• for information on the Alberta Insulin Pump Therapy Program (IPTP), visit the Diabetes Insulin Pump Therapy website

Fluoride Protection for Toddlers

Children only need to have a few teeth to start getting fluoride. Applications are given 4 times, once every 6 months. For eligibility information visit our website.

At the appointment:

• The child sits on their parent's lap while staff apply fluoride on the child's teeth using a brush, which takes less than a minute.
• The child can eat and drink right after the treatment.
• The fluoride sticks to the teeth and protects them. It slowly wears off when the teeth are brushed.

If the child has asthma, bring his or her asthma reliever medicine to the appointment.
This provincial prevention service is available in all AHS (Alberta Health Services) zones.

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Geriatric Consult Team

The Geriatric Consult Team - complete in-home comprehensive assessment for Home Care clients.

Clients with complex medical functional decline, Multifactorial or unexplained falls, near falls or symptoms that could lead to falls or a ER visit, Medicaiton concerns/issues and cognitive decline with diagnostic challenges.

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Hemodialysis - Alberta Kidney Care - South

• Provides hemodialysis treatments (a process where the client's blood is passed through a special filter that removes waste products and water).
• Most people need 3 treatments every week. Each treatment lasts 4 hours.

Immunization - Adult Services

This service provides routine immunization for adults. Suggested immunizations:

• a booster dose of diphtheria, tetanus, and pertussis (whooping cough)(dTap) every 10 years
• dTap vaccine for pregnant women every time they are pregnant
• Hepatitis B vaccine (HBV) for unprotected adults born in 1981 or later. Some adults born before 1981 may need this vaccine if they are at risk for hepatitis B (e.g. health problems, type of work, lifestyle, contact with the virus)
• Human papillomavirus (HPV) vaccine for adults up to and including age 26 years who did not get it in school.
• Measles, Mumps, Rubella (MMR) vaccine for adults whose immunization records do not show the recommended number of doses of measles, mumps, or rubella vaccine.
• Chickenpox vaccine for unprotected adults
• annual influenza vaccine
• pneumococcal vaccine for all adults 65 years of age and older and adults with certain health problems
• shingles vaccine for adults 18 years of age and older who have had or are going to have an organ transplant

To find out which vaccines are recommended for you and to book an appointment for immunization, call your nearest community / public health centre. If you are not sure where your nearest community / public health centre is, you can call Health Link at 811. Bring any immunization records you have to the appointment, especially if you were immunized in another province or country.

For more general information about immunization go to ImmunizeAlberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link.

Immunization - Infant and Preschool Services

Alberta Health Services provides routine immunization for infants and children across Alberta. Immunizations are free of charge for infants and children who live in Alberta.

Immunizations are recommended for infants starting at 2 months of age. Routinely recommended vaccines include: diphtheria, pertussis (whooping cough), tetanus, polio, Haemophilus influenza type b, hepatitis B, rotavirus, meningococcal, pneumococcal, measles, mumps, rubella, varicella (chickenpox), and influenza.

For the routine immunization schedule, go to immunizealberta.ca.

Additional vaccines may be needed depending on your child’s health conditions or other risk factors.

Immunization is effective. Other than providing safe drinking water, no other health intervention works as well as immunization to reduce disease and death rates. Immunization protects whole communities. The more people who are fully immunized in a community, the safer everyone is.

Immunization is safe. It is much safer to get immunized than to get the diseases that vaccines protect against.

For more information, and to book an appointment, call your nearest community/public health centre. If you are not sure where your nearest community/public health centre is, call Health Link at 811. Bring your child’s immunization record to the appointment, especially if your child was immunized in another province or country.

For more general information about immunization, go to immunizealberta.ca,Immunizations at myhealth.alberta.ca, or call Health Link at 811.

Immunization - School Services

Each year, Alberta Health Services, Public Health reviews immunization records for students in grades 1, 6, and 9 to see what immunizations each student needs. A consent form is then sent home with an information sheet for each vaccine recommended for the student. No immunizations will be given in school without consent from a parent or legal guardian. Immunizations in this program include:

• Grades 1, 6, and 9: Any routine childhood and school vaccines that may have been missed according to a review of the students immunization record on file
• Grade 6: Hepatitis B (HBV) vaccine for students who have not already completed a hepatitis B immunization series and human papilloma virus (HPV) vaccine
• Grade 9: diphtheria, tetanus, acellular pertussis (dTap) and meningococcal (Groups A, C, Y, W-135) conjugate vaccine

Laboratory Services

Effective December 5, 2022, walk-in or pre-scheduled appointments will no longer be accepted at select locations.

For information on service restrictions or to book an appointment, visit APL Appointments & Booking.

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

• blood and body fluid sample collection
• biochemistry and toxicology
• electrocardiogram (ECG)
• genetics and genomics
• urinalysis
• transfusion medicine
• hematology
• coagulation studies
• microbiology
• public health testing
• serology
• surgical pathology
• cytopathology
• autopsy pathology
• student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

Magnetic Resonance Imaging

MRI scanners use strong magnetic fields and radiowaves to form images of the body. The technique is widely used in hospitals for medical diagnosis, staging of disease and for follow-up without exposure to ionizing radiation.

Used for many exams, including: head, spine, heart, bone / joints, and abdomen.

Mental Health Urgent Care

This service provides psycho-social assessments and support on an outpatient basis.

Urgent mental health services are available with no appointment through the Urgent Care department.

Urgent Mental Health conditions may include:

• depression
• anxiety
• thoughts of suicide or harming oneself
• overwhelming stress
• addictions
• other situations that cause a person to be in crisis

Mental Health Walk-in

Walk-in service is currently unavailable. See Service access note for information.

Walk-in therapy on a single-session basis is offered to clients of all ages.

Neonatal Transition Team, Postpartum Community Services

This community-based specialized service provides:

• support for the family following infant discharge from the Neonatal Intensive Care Unit;
• information about the infant's health, abilities and special needs;
• regular assessments of the infant's health, growth and development;
• guidance to enhance infant nutrition;
• liaison with the infant's physician and specialists;
• referrals to other services and community resources, as required.

Newborn Jaundice Screening Program

This program provides comprehensive screening for jaundice in the newborn in both hospital and community locations in Calgary. Identifying babies early and reliably provides a high level of safety for newborn infants and reassurance and convenience for parents.

As part of this program nurses in the hospital and community use a device called a Transcutaneous Jaundice Meter to measures how yellow the baby is. This device uses a flash of light and the procedure is accurate, safe, quick and painless. If the reading on the device is high, a blood test will be done.

Nutrition Counselling - Pediatric

Services provided for:

• optimizing growth
• allergy and food intolerances
• iron deficiency anemia
• inappropriate diets for age
• eating and feeding difficulties
• nutrient deficiencies secondary to restricted diets

Parent Drop-In (Babies 2 months and older)

This service offers health information on:

• infant feeding
• infant growth and development
• vaccination
• parenting adjustment
• variety of health promotion topics

Drop in at the most convenient time and location for you. Sessions are offered on a weekly basis.

Patient Information

Services offered:

• responding to patient location inquires
• providing direction on a patients whereabouts

Pediatric Community Rehabilitation

Services support the development of children and youth to participate in meaningful activities of daily life at home and in the community. We want to understand what's important to your child and family. Services are goal - driven; starting and continuing services is based on having functional reasons / goals for rehabilitation. The purpose is to understand your child's strengths and needs. Therapy may look like 'play', depending on your child's age. We will work together so you and your child are supported to move to the next developmental stage or between providers and services. Services may be in - person, by phone, or videoconference. They may be in a group or one to one. Services provided are related to (neuro) developmental conditions and / or medical conditions.

Occupational Therapy 0- 5 years services children and their families with self - care; motor development and eating, feeding and swallowing

• motor development
• self - care
• participation in activities typical for their development
• eating, feeding and swallowing
• specialized equipment
• modifying the environment
• assistive technology

Physiotherapy 0-5 years services help children and their families with development and movement

• motor development
• movement and function
• specialized equipment
• Torticollis

Speech Language Pathology services help children and their families with communication and eating, feeding, and swallowing

• communication
• using speech sounds
• understanding spoken language and listening
• using words to communicate thoughts and ideas
• using language in social settings
• speaking smoothly and easily
• voice quality
• eating, feeding and swallowing
• augmentative & alternative communication (AAC)

Postpartum Community Services - Urban

Services include:

• newborn assessments including checking for jaundice
• postpartum assessment for new mothers includes physical and psychosocial assessmetns including domestic violence
• support with infant feeding including lactation consultants to help with breastfeeding
• parenting information
• information about newborn care, safety, growth, and development
• referrals to social worker support as needed
• referrals to doctors and community services as needed

Registration

Patient Registration

• registers and pre-registers patients and collects demographic and financial information.
• registers patients for inpatient admissions, ambulatory clinic appointment, and emergency department services

School Health Program

This service offers:

• public health nursing to support all schools in the region. Works in partnership with school communities to promote health and develop strong, supportive communities using a comprehensive school health approach.
• teachers, parents and students can consult with a public health nurse for guidance around school health activities
• school aged immunizations through school based programs. Routine immunization programs occur in grades 1, 6 and 9
• public health nurses monitor, report and respond to communicable disease outbreaks within the school community

To book an immunization appointment only, dial 811 Monday to Friday 8:00 AM to 6:00 PM.

School Oral Health Services

Services are offered to eligible schools and may include:

• fluoride varnish, provided to kindergarten, Grade 1 and Grade 2
• dental sealants, provided to Grade 1 and Grade 2

A child diagnosed with asthma must have their short acting asthma reliever medication with them to receive service.

Sexual and Reproductive Health - Clinical Services

Urban Calgary Sexual & Reproductive Health Clinics offer the following services:

• birth control information, prescription & free supplies
• IUD & contraceptive implant (Nexplanon) insertions & removals*
• STI testing & treatment
• emergency contraception (including emergency Copper IUD insertion)
• pregnancy testing and options support (parenting, abortion & adoption)
• HIV Pre-Exposure Prophylaxis (PrEP) prescriptions*
• pap tests
• care after a sexual assault
• post-abortion check-ups
• HPV vaccination

*These services generally require a pre-booked appointment ( in-person or phone consultation )

Southern Alberta Respiratory Syncytial Virus (RSV) Prevention Program

Submission of the Risk Assessment form by a health care professional is required to determine a child's eligibility for palivizumab. Risk Assessment forms available on the RSV Prevention Risk Prevention Program website.

Switchboard

These services include:

• answering incoming telephone calls
• transferring telephone calls and
• giving out authorized telephone numbers

Traditional Wellness Counselor Services

Alberta Health Services has a policy to allow spiritual ceremonies. Ask your healthcare provider, traditional wellness counselor or spiritual care services for more information.

Service includes:

• smudges
• Elder services
• healing circles and formal ceremonial healing events

Traditional Wellness Counselors also gather traditional medicines, educate about ceremonial protocol, and are available to healthcare staff for consultation on a diverse range of Indigenous patient issues.

Tuberculosis Testing

Offers free tuberculosis (TB) skin testing to eligible Albertans. The Mantoux skin test is not recommended to diagnose TB.

Testing is done at public health centres throughout the province:

• North Zone
• Edmonton Zone
• Central Zone
• Calgary Zone
• South Zone

If you are not eligible for free testing but still need to be tested there will be a charge for the test.

For travel or work related TB testing contact the Travel Health Services in your area. With the exception of Edmonton, you would contact the Immunization Business Unit to have school or work-related TB skin testing done.

Urgent Care Services

Urgent care services are for people who have unexpected but non-life-threatening health concerns that usually require same-day treatment. Some examples include broken bones, sprains, lacerations, asthma, dehydration, pain and infections.

All patients are seen according to the urgency of their health condition, with the sickest patients being seen first.

For more information please call Health Link by dialing 811

In case of emergency dial 911

Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

• way-finders who help guide patients and families around our busy facilities,
• friendly visitors who spend time with our socially isolated patients,
• patient and family advisors who provide input and direction to AHS on numerous committees,
• supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.

Well Child Services

Provide appointments for:

• routine vaccination (2, 4, 6, 12, 18 months and 4 years of age)
• health education, health promotion and support for parents related to adjustment to parenthood, breastfeeding, infant feeding, nutrition and healthy eating, normal growth and development, etc.
• health assessment and screening to identify health concerns
• information and referral to community services, and community partnerships

There are 20 Community Health Centres (8 urban and 12 rural) across the Calgary Zone.

To book an immunization appointment only, dial 811 Monday to Friday 8:00 AM to 6:00 PM.