Advanced Ambulatory Care

Services may include:

• minor cuts or burns
• sprains or simple fractures
• sore throats
• headaches
• earaches or ear infections

Cafeteria Services

Cafeteria services offer food and beverages at Alberta Health Services facilities. Catering services and vending machines are available at some sites. Each cafeteria services site team is dedicated to creating great food, inspiring healthy eating, and providing outstanding customer service to support the health of Albertans.

**Please note hours of operation may vary from site to site.

Continuing Care Services (East)

Provides care for people with long-term health concerns. In addition to 24 / 7 residential nursing care, this service offers:

• physical, occupational, or recreational therapy
• pharmacy, podiatry, social work, or pastoral counselling services

Also offers services for clients who live in the community, including:

• respite
• day programs

Visit the Alberta Health Services Continuing Care website for more information.

Day Procedures

Services may be booked (elective) or semi-urgent, including:

• minor surgery
• procedures to diagnose and treat diseases (e.g., endoscopy, bronchoscopy, cystoscopy, Pacemaker insertions, urodynamic tests, motility studies)
• treatment for chronic pain

Also manages the Colorectal Screening Program, but the program is located at the Coaldale Health Center.

Endoscopy

Offers endoscopy procedures, which may include:

• insertion in PEG feeding tubes
• gastroscopy, colonoscopy, and flexible sigmoidoscopy
• hemorrhoid ligation
• tattoo of lesions for surgery
• esophageal and colonic dilatations

Fluoride Protection for Toddlers

Children only need to have a few teeth to start getting fluoride. Applications are given 4 times, once every 6 months. For eligibility information visit our website.

At the appointment:

• The child sits on their parent's lap while staff apply fluoride on the child's teeth using a brush, which takes less than a minute.
• The child can eat and drink right after the treatment.
• The fluoride sticks to the teeth and protects them. It slowly wears off when the teeth are brushed.

If the child has asthma, bring his or her asthma reliever medicine to the appointment.
This provincial prevention service is available in all AHS (Alberta Health Services) zones.

General Radiography (X-Ray)

General Radiography uses x-rays to produce images of the structures inside the body, particularly bones. X-ray beams can pass through the body, but they are absorbed in different amounts depending on the density of the material they pass through.

Health Information - Access and Disclosure

In accordance with Alberta's Health Information Act, this is a service which enables the release of individually identifiable health information with or without the consent of an individual.

For detailed instructions, frequently asked questions and forms, please visit Access & Disclosure | Alberta Health Services.

Health Information / Records Management

Completes patient charts, collects data, data entry and coding, collects patient information, dictates notes, and transcribes inpatient and outpatient charts.

Hospitals

To access contact information and a list of services offered, select a hospital.

Search through a complete list of progams and services, or hospital and facility information with the following:

Find Healthcare:

• Progams & Services
• Hospitals & Facilities

Immunization - Adult Services

This service provides routine immunization for adults. Suggested immunizations:

• a booster dose of diphtheria, tetanus, and pertussis (whooping cough)(dTap) every 10 years
• dTap vaccine for pregnant women every time they are pregnant
• Hepatitis B vaccine (HBV) for unprotected adults born in 1981 or later. Some adults born before 1981 may need this vaccine if they are at risk for hepatitis B (e.g. health problems, type of work, lifestyle, contact with the virus)
• Human papillomavirus (HPV) vaccine for adults up to and including age 26 years who did not get it in school.
• Measles, Mumps, Rubella (MMR) vaccine for adults whose immunization records do not show the recommended number of doses of measles, mumps, or rubella vaccine.
• Chickenpox vaccine for unprotected adults
• annual influenza vaccine
• pneumococcal vaccine for all adults 65 years of age and older and adults with certain health problems
• shingles vaccine for adults 18 years of age and older who have had or are going to have an organ transplant

To find out which vaccines are recommended for you and to book an appointment for immunization, call your nearest community / public health centre. If you are not sure where your nearest community / public health centre is, you can call Health Link at 811. Bring any immunization records you have to the appointment, especially if you were immunized in another province or country.

For more general information about immunization go to ImmunizeAlberta.ca, Immunizations at myhealth.alberta.ca, or call Health Link.

Immunization - Infant and Preschool Services

Alberta Health Services provides routine immunization for infants and children across Alberta. Immunizations are free of charge for infants and children who live in Alberta.

Immunizations are recommended for infants starting at 2 months of age. Routinely recommended vaccines include: diphtheria, pertussis (whooping cough), tetanus, polio, Haemophilus influenza type b, hepatitis B, rotavirus, meningococcal, pneumococcal, measles, mumps, rubella, varicella (chickenpox), and influenza.

For the routine immunization schedule, go to immunizealberta.ca.

Additional vaccines may be needed depending on your child’s health conditions or other risk factors.

Immunization is effective. Other than providing safe drinking water, no other health intervention works as well as immunization to reduce disease and death rates. Immunization protects whole communities. The more people who are fully immunized in a community, the safer everyone is.

Immunization is safe. It is much safer to get immunized than to get the diseases that vaccines protect against.

For more information, and to book an appointment, call your nearest community/public health centre. If you are not sure where your nearest community/public health centre is, call Health Link at 811. Bring your child’s immunization record to the appointment, especially if your child was immunized in another province or country.

For more general information about immunization, go to immunizealberta.ca,Immunizations at myhealth.alberta.ca, or call Health Link at 811.

Immunization - School Services

Each year, Alberta Health Services, Public Health reviews immunization records for students in grades 1, 6, and 9 to see what immunizations each student needs. A consent form is then sent home with an information sheet for each vaccine recommended for the student. No immunizations will be given in school without consent from a parent or legal guardian. Immunizations in this program include:

• Grades 1, 6, and 9: Any routine childhood and school vaccines that may have been missed according to a review of the students immunization record on file
• Grade 6: Hepatitis B (HBV) vaccine for students who have not already completed a hepatitis B immunization series and human papilloma virus (HPV) vaccine
• Grade 9: diphtheria, tetanus, acellular pertussis (dTap) and meningococcal (Groups A, C, Y, W-135) conjugate vaccine

Laboratory Services

Effective December 5, 2022, walk-in or pre-scheduled appointments will no longer be accepted at select locations.

For information on service restrictions or to book an appointment, visit APL Appointments & Booking.

Laboratory Services provides collection of blood and body fluids for tests ordered by your doctor or healthcare provider including a comprehensive range of routine and specialized lab testing and clinical consultations:

• blood and body fluid sample collection
• biochemistry and toxicology
• electrocardiogram (ECG)
• genetics and genomics
• urinalysis
• transfusion medicine
• hematology
• coagulation studies
• microbiology
• public health testing
• serology
• surgical pathology
• cytopathology
• autopsy pathology
• student practicum training for medical lab technologists and medical lab assistants

Note: Some locations may not offer the full range of testing. To confirm availability of a specific test, contact the location.

Occupational Therapy - Adult Community & Outpatients

Occupational Therapists enable people of all ages to engage more fully in the activities of everyday living. They work together with clients, their families and caregivers to develop ways to help clients reach their potential in caring for themselves, working, and enjoying life.

Pediatric OT services are accessed through the Children’s Allied Health Department in Medicine Hat and Lethbridge.

Patient Food Services

Patient Food Services overarching objectives are to:

• Offer quality food and food choice, to support Patient Centered Care
• Work with the whole care team to ensure that Food Matters
• Foster a positive meal experience that results in enjoyment of meals, as well as improved satisfaction and food intake that supports recovery
• Provide menus that are based on “Canada’s Food Guide” and that are adaptable for therapeutic requirements
• Offer appealing food that encourages eating for health
• Provide meal service styles appropriate to the patient population (e.g. tray service, dining room service) and meal delivery systems that support safe high quality food served at appropriate temperatures to the correct patient / resident

PFS delivers more than 31,000 patient/resident meals each day within AHS facilities.

Physiotherapy - Inpatients, Outpatients & Community

Rehabilitation service to help restore maximum function and independence through:

• education re: injury management and prevention
• orthopedic injury or surgery rehabilitation
• falls prevention
• chronic pain management
• functional restoration
• neurological rehabilitation
• gait, balance and coordination re-education and training

Services are available at outpatient hospital clinics, community health centres, patient's homes and continuing care / long term care centres.

Note: Services vary by community. Please call for information.

Public Health Nursing

Services provided by Public Health Nurses may include:

• immunizations
• communicable disease control (including Tuberculosis)
• prenatal / postnatal education
• postpartum caregiver / newborn support
• breastfeeding support
• health promotion / disease and injury prevention services
• school health services

Respiratory Therapy - Outpatients / Community

Services include:

• home oxygen assessments
• arterial blood gases (ABGs)
• respiratory education (Asthma & COPD)
• spirometry
• tobacco cessation
• artificial airway management
• trach change
• sputum induction

School Oral Health Services

Services are offered to eligible schools and may include:

• fluoride varnish, provided to kindergarten, Grade 1 and Grade 2
• dental sealants, provided to Grade 1 and Grade 2

A child diagnosed with asthma must have their short acting asthma reliever medication with them to receive service.

Speech Language Pathology - Adult

Speech-Language Pathologists evaluate, diagnose, treat and enhance function in both communication (speech production, receptive and expressive language, cognition, voice, resonance, fluency, and hearing) and swallowing, including related feeding behaviors. Taking a lead role in advocating for and implementing Communication Access (i.e., low tech solutions to high technology solutions for individuals who are not able to use their voice for short term or long term reasons).

Intervention includes:

• health promotion
• capacity building
• prevention and wellness
• triage
• screening
• clinical assessment
• diagnosis
• individual and group treatment
• partner training
• education
• advocacy
• counseling
• self-management
• case management
• consultation
• referral and environmental modifications to facilitate communication and safe feeding and swallowing

Speech-language pathology may support individuals experiencing;

• stroke / head injury
• dementia
• neurological conditions such as multiple sclerosis and Parkinson's disease
• developmental delays
• other neurological / degenerative diseases such as ALS (Lou Gehrig's disease)
• people who use their voice professionally (e.g., teachers and lawyers)

Works with individuals to;

• produce sounds/articulate, reduce stuttering
• understand and use language
• use the voice in a healthier way
• learn another way to communicate (through a communication board or other device)
• learn ways to make swallowing easier to prevent food from entering the airway or choking
• read or write after changes to the brain
• thinking skills around communication (like memory, problem solving, and verbal reasoning)
• word finding

Spiritual Care Services

Service is available to patients and their families in emergency situations 24/7 through certified spiritual care providers.

For more information visit Spiritual Care Services

Therapeutic Recreation - Community & Outpatient

Helps people with physical, social, emotional, and mental challenges that affect their leisure activity by assessing their needs and strengths, developing, following and evaluating a therapy plan. Teaches how to use resources and take part in recreation and leisure activities by:

• improving coping and reasoning skills
• supporting new learning
• supporting greater independence and quality of life
• increasing self-efficacy and adjusting to disability
• reducing stress, depression, and anxiety
• promoting a positive attitude
• teaching how to reduce the risk of falls
• improved memory and cognitive functioning

Travel Health Services

The Edmonton and Calgary clinics are currently closed.

If you are seeking immunization services, please contact a private travel health clinic, your doctor or local pharmacist.

If you are a post-secondary healthcare student seeking immunization and / or a tuberculin skin test for your healthcare training program, please contact your educational institution to confirm if provincially funded immunizations are available through this institution. Alternatively, you can contact a private travel health clinic, your doctor or local pharmacist to obtain immunizations for a fee.

Please note:ROUTINE CHILDHOOD IMMUNIZATIONcontinues to be offered through community health centres / public health offices, at this time. Please call your local community health centre/public health office, for information.

Tuberculosis Testing

Offers free tuberculosis (TB) skin testing to eligible Albertans. The Mantoux skin test is not recommended to diagnose TB.

Testing is done at public health centres throughout the province:

• North Zone
• Edmonton Zone
• Central Zone
• Calgary Zone
• South Zone

If you are not eligible for free testing but still need to be tested there will be a charge for the test.

For travel or work related TB testing contact the Travel Health Services in your area. With the exception of Edmonton, you would contact the Immunization Business Unit to have school or work-related TB skin testing done.

Volunteer Resources

Our volunteer roles share a commitment to improving the quality of the patient and family experience.

Volunteers are:

• way-finders who help guide patients and families around our busy facilities,
• friendly visitors who spend time with our socially isolated patients,
• patient and family advisors who provide input and direction to AHS on numerous committees,
• supporters of our volunteer retail operations - where the proceeds are returned to AHS to provide patient care and comfort.

For general information about volunteering with AHS please visit our website.