Addiction and Mental Health - Mobile Addiction Services, Adolescent

Includes mobile service to youth and families, as well as consultation and training of stakeholders.

This service is not connected to the Mobile Response Team.

Adult Heart Transplant Program

Patients are evaluated by a multidisciplinary team and are followed by the team from acceptance both pre and post transplant. Education regarding heart healthy lifestyle and transplantation is provided from the time of referral. Education teaching booklets are provided. Patients may be followed as an outpatient or while waiting in hospital. The transplant team follows post transplant patients for life.

Adult Liver Transplant Program

Provides liver transplant services for adults in Alberta.

Two kinds of liver transplant services are available:

• full liver transplants
• living donor transplants - part of a liver from a donor (usually a relative) is transplanted into the patient

If needed, another organ (e.g., kidney, small bowel) may be transplanted at the same time.

Alberta Healthy Living Program - Edmonton Zone

Alberta Healthy Living Program (AHLP) services provided vary slightly from Zone to Zone. Services include information, education, techniques, and support to help improve your health and quality of life with a chronic condition. Programs are offered throughout the Zone. Please call for more information or to discuss services in your area.

The program is based on a model that includes:

Health Education:

Healthy Lifestyle Workshops - Learn how sleep, regular exercise, stress management and nutrition contribute to our health. Create goals and action plans

Weight Wise Workshops - Learn effective weight management strategies such as physical activity, nutrition, stress management, and goal setting

Diabetes Workshops - learn important information about diabetes and the tools, skills and strategies to help manage the condition

Heart Health Workshop - focusing on the information and strategies needed to support heart health

Self-Management:

Better Choices, Better Health® - Learn self-management skills for the physical and emotional challenges of living with long-term health conditions. Edmonton Zone also offers a version specifically for people living with chronic pain. An on-line version is also available. Better Choices Better Health

Diabetes Program Edmonton Zone Edmonton Diabetes Program

For more information please visit our website:Alberta Healthy Living Program

Anemia Management Program

Service offers:

• treatment to improve iron levels in blood
• education for patients and healthcare providers

Antenatal Home Monitoring Program

This service provides obstetrical nursing care for women who might otherwise be cared for in hospital.
Services include:

• regular assessments of women in their homes
• fetal monitoring (non-stress tests) as ordered by the physician
• teaching about pregnancy, birth, health concerns, and self-monitoring
• referrals to resources as needed
• communication with the referring health care provider

Boosting Your Brain Health

Are you noticing changes to your thinking, attention and memory?
This 4-week program is for adults who are motivated to take action on improving brain health and maintaining an active mind.
You will learn:

• how our brains change as a result of our lifestyle and health conditions
• new ways to improve our brain health
• how to set goals for day to day life that can benefit brain health

How do I take part?

This free virtual workshop takes place once a week for 4 weeks. We use the online platform Zoom (www.zoom.us). Support persons, family and friends are also welcome!

To Join: You need a device (eg. computer, laptop, smartphone) that connects to the internet and has a camera and microphone. You will want a private space to attend the workshop.

Children's Home Care

Based on assessed unmet needs, Children's HC provides case management along with health and developmental services and supports to children / families in their homes or community setting including:

• transition from hospital to home
• acute health needs
• long term health needs
• end of life support and care

Collective Kitchens

Service provides:

• collective kitchens where small groups cook and plan meals together

Includes:

• members sharing ideas and recipes
• learning and improvement of basic cooking skills
• planning, shopping, and preparing meals for themselves and their families
• sharing food and time, thereby saving money
• meals can be frozen and used when money is tight and time is limited

Most kitchens operate in community settings such as community centres, churches, and schools.

Community Diabetes Team and Regional Diabetes Service Access

Patient services include:

• education
• insulin management
• Information and Support Line
• diabetes assessment and management
• in-person or telephone follow-up
• insulin pump consultation

Healthcare provider services include:

• education
• Diabetes Information and Advice Line (DIAL)
• insulin start mentorship

Community services include:

• Education at community organization/site

Service offerings may differ depending on location. Please call the specific location for details.

Community Helpers Program

The Community Helpers Program takes place in community-based settings (schools, workplaces, community organizations) and enhances community capacity for mental health through an assets based approach. Primarily, the Community Helpers Program targets youth and young adults between the ages of 12-30.

In every community there are people whom others naturally turn to for support. They are from all walks of life and are considered by others to be helpers. Helpers possess characteristics like empathy, care, and compassion. The Community Helpers Program identifies these helpers and offers training to strengthen their natural abilities. Helpers learn a variety of topics and skills including effective communication, self-care, coping with stress, knowing when to refer people to professional services, handling crisis situations, and suicide awareness. In addition to developing skills and increasing knowledge, Helpers are introduced to community services and professional supports. This connection bridges informal and formal supports in the community, enabling helpers to refer peers and family to expert support when needed.

Objectives of the Community Helpers Program include:

• Bridge “formal” and “informal” support for young people
• Early identification of young people who may be at risk
• Prevention and early intervention
• Provide young people and community with accurate information and resources
• Link young people to existing service providers
• Build community capacity for mental health promotion
• Reduce stigma of mental health and suicide by raising awareness and understanding of the factors that contribute to poor mental health and suicide

This is NOT a counselling or crisis service. If this is an emergency please call 911. If you are needing to speak to someone, please call Health Link at 811.

Community Infection Control

Community resources include:

• education for community-based healthcare groups
• information about spreading infections and how to manage antibiotic resistant organisms (AROs)
• consultation for community healthcare providers, including public health, doctors, and Primary Care Networks (PCNs)

Continuing Care Access

Provides a central telephone number and assistance for people who require access to Continuing Care services in the Edmonton area, including:

• Home living
• Day Programs / CHOICE (Comprehensive Home Option of Integrated Care for the Elderly)
• Alberta Aids to Daily Living (equipment surg supplies)
• Access to Supportive living
• Access to Facility Living (Long-Term Care)
• Edmonton Zone Palliative Care Program

Designated Supportive Living Services

Offers private housing and 24 / 7 care and support for seniors and adults with disabilities. Supportive living care can be provided in any of the following locations:

• Designated Supportive Living Level 3
• Designated Supportive Living Level 4
• Designated Supportive Living Level 4 (Dementia)
• Continuing Care

Visit the Alberta Health Services Continuing Care website for more information.

Diabetes Program - Patient Education

Diabetes management education classes offered include:

Prediabetes

• learn how to lower your risk for Type 2 Diabetes through healthy eating, exercise and weight management

Taking Charge: Daily Management of Type 2 Diabetes

• learn about type 2 diabetes and what affects your blood sugar
• explore the key strategies you can use to control your blood sugar levels
• recommendation: attend Taking Charge: Daily Management of Type 2 Diabetes before attending Taking Charge: Long Term Management of Type 2 Diabetes

Diabetes: Healthy Eating

• learn tips to manage your blood sugars through: meal timing, balanced meals, carbohydrate choices and reading food labels
• recommendation: attend Diabetes: Healthy Eating before attending Diabetes: Meal Planning

Taking Charge: Long Term Management of Type 2 Diabetes

• building on the information provided in the Taking Charge: Daily Managment of Type 2 Diabetes class, this class focuses on specific topics of concern and how to plan for them
• learn more about Diabetes medications, travel, sick day management, driving, and potential long tem complications.
• recommendation: attend Taking Charge: Long Term Management of Type 2 Diabetes after attending Taking Charge: Daily Management of Type 2 Diabetes

Diabetes: Meal Planning

• using the tools from the class Diabetes: Healthy Eating, learn how to plan meals using Plan, Purchase, Prepare and Pack
• practice meal planning in class
• learn tips to make recipes healthier and how to make better choices when eating out
• recommendation: attend Diabetes: Healthy Eating before attending Diabetes: Meal Planning

Physical Activity and Type 2 Diabetes

• learn how being active helps you to manage your diabetes on a daily basis
• explore the different ways you can be active.

Insulin for Type 2 Diabetes - The Basics

• learn the basics of insulin, how to administer it, when to monitor, insulin safety (including low blood sugar, driving and travelling)
• recommended for people currently on insulin therapy

Foot Care

• learn how to care for your feet using the INSPECT, PROTECT, PREVENT, and CONSULT method
• learn to identify and deal with foot problems that are associated with Diabetes

Emergency Medical Services Special Operations

This service works with planners of events that involve over 1500 people. The type of activities that are taking place at the event are important in determining the level of involvement of Alberta Health Services (AHS) Emergency Medical Services (EMS).

Special Operations:

• obtains information from the organizer to assist in planning for their event
• cooperates with municipalities to ensure that event guests have access to emergency medical services
• works to lessen the impact of the event on the healthcare system

End of Life Information and Resources in Alberta

Service offers:

• End of Life planning booklet for patients
• information about patient rights
• help with planning patient wishes
• facts about Bill C-14 and assisted dying laws in Canada
• chapters in Calgary, Edmonton and Lethbridge

Geriatric Central Access

Provides a referral service for clinicians who need to refer people to a geriatric clinic for issues such as:

• mobility (moving around inside and outside their homes)
• falls risk
• medication
• incontinence (controlling urination and bowel movements)
• cognitive decline (thinking and remembering)

This service schedules patients into the following clinics:

• Glenrose Rehabilitation Hospital Geriatric Assessment Clinic
• University Hospital Seniors Health Clinic
• Grey Nuns Community Hospital Geriatric Outpatient Clinic
• Misericordia Community Hospital Seniors Clinic
• Strathcona Community Hospital
• Good Samaritan Seniors Clinic

Health For Two

Health for Two (Hf2) provides support throughout pregnancy and up to 2 months postpartum to women who require extra support to have a healthy pregnancy.

Services offered include:

• Education on pregnancy, birth, baby care and parenting (including pregnancy and parenting options)
• Support and referrals to community supports (such as maternity care, mental health, addictions, housing, food security)
• Resources may include milk coupons and prenatal vitamins

Healthy Beginnings Hotline

Provides 24 / 7 phone support (through 811) for parents with children younger than 2 months.

Home Care - Adult Services

Health services may be provided for:

• care after surgery
• short-term and long-term care needs
• palliative and end-of-life care
• respite services

Each client will be assessed for need, and services will be provided based on the care needs assessed.

Immunization - Records Request

Past immunization records and immunizations given elsewhere may or may not be available.

This may include immunizations given at:

• a pharmacy
• a doctor's office
• an urgent care centre
• an emergency department
• a private travel clinic
• any place outside of Alberta

Immunization records are available electronically for those age 14 years and older by registering for MyHealth Records.

For immunization records for children who are under age 14 years or do not have a MyHealth Records account, contact your local public health centre, pharmacist, or family doctor to request a copy or ask at their next immunization appointment.

For more information visit our website.

Knowledge Resource Service

Information can be accessed through the provincial website. A team of experts is also available to help with accessing information.

Libraries located at:

• Rockyview General Hospital
• Alberta Children’s Hospital
• Tom Baker Cancer Centre
• Red Deer Regional Hospital
• Kaye Edmonton Clinic
• Glenrose Rehabilitation Hospital

Living Donor Services

The program provides potential living organ donors with information, then supports them through the donation process. This includes:

• assessment and testing to see if a person is able to donate
• education about the process of donation
• preparing patient for donation surgery
• following patients post donation

Living donors can be someone related or non-related to the recipient. Anonymous donation may also be an option for liver and kidney donation.

Kidney donors who come forward for a specific recipient and are not a match, may still be able to help that recipient via the Kidney Paired Donation Program.

Lung and Heart - Lung Transplant Program

Patients are evaluated by a multidisciplinary team and are followed by the team both pre and post transplant. The time in work-up and when waitlisted will vary from patient to patient based on multiple factors.

New Moms Network

This service is unavailable, due to COVID-19.

Available across the Edmonton area, these sessions provide an opportunity for women to connect with other new moms and learn more about the health and development of their child.

Northern Alberta RSV Prevention Program

Identifies patients and coordinates dosing for Respiratory Syncytial Virus (RSV) immunoprophylaxis. Patients reside from Red Deer to the Northern Alberta border.

Northern Health Services Network

Assists all people from the northern Territories who are referred to Edmonton for medical care.

• provides case management and discharge coordination
• supports patients and their families when meeting with health care providers
• assists patients with accessing Territorial benefits they may be eligible for
• updates the Territorial clinical staff
• offers information to families about transporatation and housing in Edmonton

Occupational Therapy Services for Chronic Disease Management

Offers assessment and intervention focusing on:

• activities of daily living: mobility, bathing, dressing
• home safety and adaptations
• fall risk and prevention
• lower leg edema management
• medically at risk drivers
• chronic disease management

The service also provides these other programs:

Boosting Your Brain Health

P.A.R.T.Y. Program

Sessions include speakers who have real life experience with risk-related trauma such as nurses, injury survivors, and police.

Usually presented in either a full-day or half-day -format, the program may include:

• guest speakers such as, EMS (Emergency Medical Services), local police, trauma services, rehabilitation and injury survivor testimonies
• tours of emergency or intensive care units
• power point presentations and role playing opportunities
• experiential learning activities

Program booking deadline varies depending on service location. Contact the Coordinator at your closest location for additional information.

Palliative Community Consult Team

EZPCCT is a team of palliative physicians, nurse practitioners, and registered nurses. The EZPCCT clinicians assess persons in their homes, supportive and facility living settings and other community-based facility settings. The palliative consultants do not assume care. They work with the person's current medical providers in a specialized and consultative role to manage symptoms and transition through the illness trajectory. The person's Primary Health Care Provider remains the Most Responsible Provider.

Once a referral is received, the EZPCCT clinicians will contact the person / caregiver(s) in accordance with the urgency and availability (e.g. 24-72 hours).
Consults may be requested by physicians or nurse practitioners providing primary care to the person. Examples of services include:

• Symptom assessment and management recommendations (e.g., pain, nausea, anxiety, dyspnea, psychosocial and emotional distress.)
• Complex conversations and goals of care discussions.
• Education about disease progression and care needed for end of life.
• Hospice assessments and information related to the hospice admission process and end of life care. The palliative consultants also assist with the Out of Zone hospice admission process throughout Alberta.

Post Bariatric Surgery

Offers a monthly support group for post-bariatric surgery patients, at various locations. Groups are led by health care providers from the Weight Wise Adult Community Program.

For meeting dates, times, and location, see schedule information.

Prenatal Education

Supporting clients to feel knowledgeable, prepared and involved in their childbirth and parenting journey is our primary focus.

Classroom topics are determined in real time and may change from group to group and class to class. Topics often include when to go to the hospital, the labour process, coping strengths and strategies for both mom and the support person, postpartum care, newborn feeding and care basics, finding credible information on the internet and more.
Bring your questions, bring your experience, bring a snack.

It is recommended that a series ending approximately 4 weeks prior to the expected due date be selected whenever possible. If this is not possible, please choose a class that works best for you.

For more information please visit: Birth and babies Edmonton Zone

Preschool Rehabilitation Services: OT, PT

Provides assessment and intervention to support parent concerns related to:

• daily routines such as eating, sleeping, hygiene, dressing or transitions
• walking, running; movement and fine motor skills.
• play
• interaction with others and behaviour

Therapists work closely with other rehabilitation providers and Early Intervention Programs (EIP).

To view a list of our available workshops visit workshops.

Preschool Speech and Language Services - Edmonton Zone

Services include:

• support for speech and language development
• education and information for parents or caregivers
• assessment and referral to other services

Seniors Health

Community Care Access is the single point of entry to Continuing Care programs and services offered by the Edmonton Zone, Continuing Care portfolio.

Continuing Care provides an integrated system of health and personal support services to clients based on assessed need. Services may be provided in a client’s home by Home Care or within Supportive Living and Facility Living sites.

Services include:

• Home Care
• Designated Supportive Living
• Facility Living
• Palliative and End of Life Care
• Sub-acute and Restorative Care

STEP Forward

Service offers:

• individual initial assessment with a team of occupational therapists, physical therapists and a Kinesiologist to determine eligibility for the program
• eight (8) weeks of exercise, held twice weekly, in the community
• three (3) educational sessions regarding goal setting, physical activity based resources and programs available in the community
• discharge assessment and evaluation of goals set
• one, three and six months follow-up and intervention, as needed
• occupational therapy consultation, if required, during programming

Transition Services - Community

Helps seniors who are part of the Seniors Health program when they need to access a different level of care by:

• assessing and documenting the situation
• determining the right level of care, program, or site to meet the person's needs
• offering support and information for the person and their family regarding designated living options
• partnering with the Community Bed Hub

What is the role of the Transition Coordinator (TC)?
The Transition Coordinator will:

• complete comprehensive client assessments to determine health care needs for continuing care services
• provide information and referrals for Continuing Care Services and/or AHS living options
• discuss and develop the transition plans with clients and their families including identified goals
• waitlist clients for appropriate Continuing Care Living Options or alternate levels of care
• assist the client and family through the transition to another health setting or supported discharge home with Home Care
• assist with connecting clients and families with other health care teams or community programs as well as recommend non- health related community services and supports

Weight Management Group Education Workshops

Classes are offered weekdays, evenings and weekends.The workshops are in series of three group sessions building the skill level to achieve:

• eating habits and patterns
• proper nutrition
• stress management
• dealing with emotions
• setting goals
• being active

For more information on workshops see the Weight Management Workshop Education Calendar (has workshop descriptions, times, etc). The workshops are not recommended for pregnant women or persons under 18.

In Edmonton, healthcare providers from the Weight Management Adult Community Program lead the workshops in small groups.

Weight Management Information Line

The Weight Management Adult Community Program providers telephone information on weight management and treatment options.

Wellness Integrated Support Homes

Offers living spaces for adults who need 24 / 7 access to help with daily activities.

Services include:

• help with daily activities, home making, and medicines
• monitoring health
• access to recreation activities
• scheduling professional services

Living spaces are usually small group homes where 5 to 8 people live together and get support from a Health Care Aid. Residents have private bedrooms and share all other common areas of the home. Basic bedroom furnishings are provided.

Each resident has a Case Manager who assesses health care needs on an ongoing basis, co-ordinates and schedule access to health care services.

Workplace Health & Safety

Workplace Health and Safety (WHS) services include:

• scheduling occupational health assessments
• immunization and tuberculin skin testing
• outbreak and communicable disease response
• hearing assessment information
• ergonomic consultations
• occupational hygiene programs
• occupational safety programs
• employee wellness
• stop smoking programs
• employee and family assistance program
• training courses